EPIC Health Partners, LLC

Billing Specialist

• Prepare, review, and submit medical claims to payers (Medicaid, Medicare, commercial insurance)
• Verify accuracy of coding (CPT, ICD-10) prior to claim submission; collaborate with clinical staff for corrections
• Monitor claim status, follow up on denials, and complete resubmissions or appeals as needed
• Post payments, adjustments, and remittances into the billing system
• Reconcile billing records, resolve discrepancies, and ensure accurate documentation
• Verify client insurance coverage and eligibility as needed
• Maintain organized, compliant billing files and adhere to HIPAA and payer regulations
• Communicate professionally with payers, staff, and clients regarding billing matters
• Assist with month-end revenue cycle reporting as assigned
• Support the Billing Manager with additional tasks as required

Operations

• The Operations Coordinator is a vital member of the Epic Health Partners team, supporting the delivery of high-quality, person-centered behavioral health services.
• This hybrid role, based in Richmond, VA, bridges administrative and clinical operations by assisting with service coordination, documentation oversight, employee training, and stakeholder engagement.
• The Operations Coordinator works closely with clinical staff to manage transitions of care, track authorizations, ensure compliance, and support site leadership, making this role essential to maintaining program performance and continuity of care.