Epic AI GmbH

Account Executive

• You identify opportunities and build sustainable relationships with our customers.
• You are responsible for the active identification and acquisition of mid-market and enterprise customers who can benefit from ChatCaptain.
• You manage the entire sales process: from first contact and product presentation through to a successful close.
• You analyze the specific communication needs of potential customers and develop tailored solution approaches.
• You build strategic partnerships and long-term relationships with decision-makers (SVP/C-level) and act as a trusted advisor.
• You monitor the market, identify trends, and actively contribute your insights to our sales strategy.
• You work closely with our marketing team to generate targeted sales initiatives and provide our product team with valuable feedback for the continued development of ChatCaptain.
• You document your activities transparently in our CRM system (HubSpot), providing valuable insights for the team.

Sales Executive

Software Engineer

• You develop processes using our chat and voicebot platform ChatCaptain.
• You support customers in integrating interfaces and implementing complex processes.
• You communicate directly with customers and advise them on the optimal technical implementation.
• You help us optimize our products.

Implementations Developer, m/f/d

• You develop processes using our chat and voice bot platform ChatCaptain
• You support customers with integrating interfaces and implementing complex processes
• You communicate directly with customers and advise them on the ideal technical implementation
• You help us optimize our products

Implementation Developer

Consultant

• Support customers using the ChatCaptain chat and voicebot platform
• Guide customers through successful onboarding and launches
• Act as a sparring partner for customers
• Independently set up processes for customers
• Discuss improvement proposals within the team
• Provide ongoing support to customers in using the platform

SaaS Consultant

Full-stack Engineer

• You develop on our chat and voicebot platform ChatCaptain
• You program custom client projects (often in connection with our own products)
• You are responsible for optimizing our products

Software Developer (m/f/d)

DevOps Engineer

• Manage, provision, and scale our infrastructure in Google Cloud and STACKIT
• Create and maintain CI/CD pipelines in Bitbucket
• Continuously monitor our systems and applications
• Automate recurring tasks (such as builds, deployments, etc.)

• You develop processes using our chat and voicebot platform ChatCaptain
• You support customers in integrating interfaces and implementing complex processes
• You communicate directly with customers and advise them on the optimal technical implementation
• You support us in optimizing our products

Implementation Developer, m/f/d

Manager

• Organisation interner und Kundenprojekte und Übernahme von Verantwortung
• Betreuung von Kunden der Chat- und Voicebot Plattform ChatCaptain als fester Ansprechpartner
• Diskussion von Anforderungen und Wünschen im Team zur gezielten Umsetzung
• Monitoring der Kunden und deren Umgang mit der Plattform zur fortlaufenden Unterstützung

Projektmanager

• Mitarbeit an unserer Chat- und Voicebot Plattform ChatCaptain
• Programmierung individueller Kundenprojekte (häufig im Zusammenhang mit unseren eigenen Produkten)
• Verantwortung für die Optimierung unserer Produkte