ePayPolicy

Account Executive

• Use a multi-channel approach to identify, prospect, and engage with targeted buyers, users, and decision-makers.
• Execute GTM sales plans to bring on new accounts and achieve revenue goals.
• Collaborate with marketing and BDR teams to execute campaigns.
• Master the art of discovery, and inspire new use cases where ePayPolicy can solve our customers’ challenges.
• Guide your clients through the buying process and help them build consensus for our solutions across their internal buy teams.
• Liaise with the product development team as a critical input to the product roadmap, helping the organization understand and address key client pain points.
• Develop and maintain a deep understanding of issues related to payment processing in the insurance sector.
• Develop and maintain an adequate new and prospective client pipeline and accurately forecast your expected revenue.
• Maintain detailed and accurate client data in the CRM and related sales tools
• Achieve monthly/quarterly quotas of pipeline and closed business.
• Travel up to 30% with no restrictions for industry tradeshows and in-person presentations to represent ePayPolicy, meet new customers, continually build on references, and gain introductions into new accounts.

Enterprise Sales Executive

General Counsel

• Review, draft, and negotiate a variety of commercial agreements, including customer MSAs, SaaS and technology agreements, vendor and procurement agreements, referral and partnership agreements, API and technology agreements, marketing agreements, employment-related agreements, non-disclosure agreements, data processing agreements, business associate agreements, and statements of work
• Conduct contract reviews, prepare redlines, identify legal and commercial risks, and escalate complex issues as appropriate
• Prepare issue summaries and recommended positions for higher-risk agreements or non-standard terms
• Support the development and maintenance of standardized contract templates, fallback language, and internal contract playbooks to improve efficiency and consistency in the company’s contracting processes
• Assist in the standardization and automation of contracting workflows, including supporting the evaluation and implementation of contract lifecycle management (CLM) tools and improvements to contracting processes integrated within Salesforce
• Partner with cross-functional teams including sales, procurement, product, finance, operations and People Operations to support commercial initiatives and ensure agreements align with company policies and risk tolerance
• Help improve contract turnaround times by identifying opportunities to streamline processes, standardize agreements, and scale legal support across the organization
• Maintain the company’s contract repository and legal documentation, including organizing templates, clause libraries, and executed agreements
• Assist in developing guidance materials or training for internal teams on standard contract terms and contracting processes
• Support legal and compliance initiatives by helping ensure contracts align with applicable regulatory and internal policy requirements

Counsel, Commercial Contracts

Customer Support

• Troubleshoot and solve customer issues in a timely manner with a positive attitude via emails, phone, live-chat, video conferencing, etc.
• Work alongside cross-functional teams to resolve issues.
• Assist with onboarding new customers via phone, and email.
• Identify potential product up-sell opportunities and pitch solutions to customers.
• Work on and resolve chargeback cases.
• Assist with creating content for our growing Knowledge Base.

Enterprise Sales Executive

Counsel, Commercial Contracts

Customer Support Representative, Tier 1