epay, a Euronet Worldwide Company

Key Account Manager

epay, a Euronet Worldwide Company

full-time

Posted on:

Location Type: Hybrid

Location: Martinsried • Germany

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About the role

  • Manage key accounts in day-to-day operations and drive their strategic development.
  • Develop existing key accounts, identify growth opportunities, and build sustainable customer relationships.
  • Prepare proposals, conduct contract negotiations, and support rollouts and customer projects.
  • Manage customer projects, coordinate internal stakeholders, and ensure structured implementation.
  • Act as a liaison between customers and internal departments, and produce reports and analyses.

Requirements

  • Key account management: You will manage assigned key accounts independently in day-to-day operations and in their strategic development.
  • Account development & expansion: You will grow existing key accounts, identify growth potential, and establish sustainable customer relationships.
  • Proposal & contract management: You will prepare proposals, lead contract negotiations, and support rollouts and customer projects through to completion.
  • Project management: You will manage customer projects, coordinate internal participants, and ensure structured execution.
  • Interface function & reporting: You will act as the interface between customers and internal departments and prepare reports and analyses.
  • Professional experience: You have at least 5 years of relevant professional experience in key account management or a comparable role.
  • Industry knowledge: You bring experience from the payment, banking, or financial sector; career changers will not be considered.
  • Negotiation skills: You have experience in proposal and contract negotiations with business customers.
  • Working style & presence: You work in a structured, independent and solution-oriented manner and communicate clearly and persuasively.
  • Willingness to travel: You are willing to visit customers in person occasionally (at least once per customer per year) and to attend trade shows as required.
Benefits
  • Hybrid working: At epay you will have a long-term, secure position in a global company with the option to work up to 50% from home.
  • Personal development: We support your personal and professional growth through regular employee conversations and individual development measures. In addition, we offer an e-learning platform and regular in-house training.
  • Benefits from day one: You have immediate access to our corporate benefits platform. We also subsidize your DeutschlandTicketJob and your EGYM WellPass membership.
  • Benefits after the probation period: In addition to numerous employee discounts, you will gain access to the Employee Benefit Club, which provides a monthly shopping voucher worth €50. You can also lease a bicycle through the company via EuroRad.
  • Working environment: We place great value on mutual respect and operate on equal footing. Transparent, regular communication and an open company culture with strong team cohesion are a matter of course for us.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
key account managementaccount developmentproposal managementcontract managementproject managementreportinganalyses
Soft Skills
negotiation skillsstructured working styleindependent working stylesolution-orientedclear communicationpersuasive communication