Manager, Brand Media - Americas
Sol de Janeiro
Chief Operating Officer – SaaS / Growth Operator
EP Logistics International
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteJob Level
Lead
About the role
- Work directly with founder Richard Yu to run day-to-day execution so founder can focus on content, traffic generation, and brand building
- Run the business day-to-day: manage team, meetings, KPIs, and execution across departments
- Product execution/product owner: prioritize features, gather user feedback, and ship updates working closely with lead dev
- Team leadership: hold people accountable, build hiring systems, fire fast, promote fast, and build a world-class team
- Process creation: design SOPs, checklists, reporting dashboards, and automations to scale the business
- Create customer feedback loops: extract feedback from users and turn it into roadmap actions
- Sales & growth systems: coordinate initiatives for user onboarding, user retention, and revenue expansion
- Build and lead the affiliate partnerships division: find, recruit, and onboard affiliates; create affiliate sales and success teams; run launches; drive traffic via Instagram, TikTok, X, and Skool
Requirements
- You’ve helped scale a start-up from <$1M ARR to $10M+, or dream of doing it and have the scars to prove you’re ready
- You have zero ego. You're not trying to be a public-facing “CEO.” You want to build, execute, and win
- You love building systems, hiring teams, fixing ops, and holding people accountable
- You think in metrics, dashboards, and deliverables
- You get joy from executing at speed and cleaning up chaos
- You’ve either worked inside a SaaS company before, or you’re a brilliant generalist who knows how to run a lean team across product, ops, support, and GTM
- You move fast. You’re comfortable working with high performers who demand a lot and operate at a pace that would burn out most
- Bonus: Come from the creator economy, especially if you’ve worked in B2C, DTC SaaS, or social-media-focused tech
- Bonus: Have built or scaled tools for Instagram/TikTok creators, course sellers, influencers, or coaches
- Bonus: Understand how things go viral, how affiliate ecosystems work, and how creator-led growth loops drive explosive awareness
- Bonus: Genuinely care about helping everyday 9–5ers, beginner entrepreneurs, and online creator-led businesses succeed in the online space
- Bonus: Have product owner / product manager experience
- Bonus: Have built customer support, onboarding, and/or affiliate systems from scratch
