Debt Collections Manager, Out-of-Court

EOS

full-time

Posted on: 1/9/2026

Location Type: Hybrid

Location: Künzelsau • Germany

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About the role

Submit written claims for outstanding receivables and independently handle complaints.
Conduct outbound and inbound telephone calls.
Independently negotiate payment arrangements with our customers.
Identify and implement solutions for delinquent customers.
Record and process complex cases.
Execute out-of-court dunning procedures and prepare for court dunning proceedings.

Completed commercial or legal vocational training, e.g., office administrator/office clerk, industrial clerk, legal assistant/paralegal, or office communications clerk (m/f/d).
Initial professional experience in debt collection.
Good German language skills, both spoken and written.
Part-time or full-time possible.

Benefits

Flexible working hours: You have flexibility within business hours and minimum team coverage and maintain your own working time account.
Holidays: 30 days from the start — plus December 24 and December 31 off.
Permanent employment contract: security through affiliation with a corporate group.
Company pension scheme: voluntary employer contributions to support your financial security in retirement.
Subsidized occupational disability insurance with a simplified enrollment process.
Subsidy for the Deutschlandticket (public transport pass).
Bike leasing (JobRad) at a discounted rate.
Additional bonuses: annual bonus.
Corporate benefits: numerous discounts via the benefits portal for EOS employees.
Become part of the Würth community: access to the Würth company canteen with employer subsidy and participation in the "Fit with Würth" program.

Tip: use these terms in your resume and cover letter to boost ATS matches.

debt collectionnegotiationclaims processingdunning procedurescase management

communicationproblem-solvingindependencecustomer service

commercial vocational traininglegal vocational training