Envoys

Business Operations

• Serve as the firm's accountable Salesforce administrator across all entities, managing users, licenses, permission sets, sharing rules, flows, reports, dashboards, sandbox testing, and the Salesforce support queue
• Administer the Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, and Microsoft Entra ID identity and access controls
• Manage the Windows and macOS endpoint fleet through Microsoft Intune, including enrollment, configuration profiles, compliance policies, disk encryption, Autopilot, and Apple Business Manager
• Provide internal technology support for staff across accounts, applications, printing, conference room technology, telephony, and mobile devices
• Own endpoint patching and track vendor security advisories relevant to the technology stack
• Administer network equipment and the Dialpad telephony environment, providing hands-on support at the Colorado Springs office
• Assemble and maintain recurring evidence for the firm's annual SOC 1 examination, including access reviews, onboarding/offboarding records, and patch compliance reporting
• Maintain runbooks and system documentation
• Build automation connecting Microsoft Graph, BambooHR, and Salesforce integrations

Business Systems Administrator