Environmental Management Authority

Chief Operating Officer

• Institutionalize excellence turning the Founders' and COO’s vision for a lean, AI-first organization into a repeatable “Scaling Blueprint.”
• Move Ema from a high-growth startup to a global category leader by building the operational connective tissue across EPD (Engineering, Product, Design), GTM (Sales, Marketing, Partnerships), and Internal Functions (HR, Finance, Legal, Compliance).
• Design and operationalize the frameworks to scale Ema from 10 to 100+ employees globally.
• Act as a "Product Manager" for internal functions, using Ema’s products and other AI tools to automate Finance, Recruiting, HR, Marketing, etc.
• Own high-impact "Zero-to-One" initiatives directly for the COO - e.g., investor relations support, compliance, management of our London hub.

Chief of Staff – COO

Product Manager

• Understand Human Workflows: Partner with enterprise customers to map end-to-end processes, uncover inefficiencies, and identify opportunities where agentic AI can create impact.
• Design AI Employees: Translate workflows into agentic multi-agent systems, integrating data, applications, and UI-driven human oversight.
• Bridge Business and Technology: Work hand-in-hand with engineering and design to turn client requirements into scalable agent capabilities and elegant product experiences.
• Drive Strategic Roadmaps: Own the lifecycle of your AI employees—from concept through deployment—guided by customer feedback, data, and business outcomes.
• Champion Adoption & Value: Ensure customers achieve measurable ROI, advocate for your solutions internally and externally, and evangelize the power of agentic AI.
• Continuously Optimize: Use data and customer insights to refine workflows, enhance capabilities, and identify new areas for automation and transformation.

Artificial Intelligence

• Own customer success from post-sales handoff through post-go-live
• Define and align success metrics, ROI targets, and usage KPIs
• Track efficiency gains, accuracy improvements, cost savings, and experience impact
• Communicate outcomes through QBRs, exec readouts, and customer newsletters
• Own regular customer readouts of AI usage patterns, adoption trends, and workflow performance
• Analyze false positives, false negatives, failures, and negative feedback across agent behavior, integrations, and UX
• Separate system gaps vs. process, training, or expectation issues
• Partner with Value Engineering and AI Implementation teams to drive prioritized improvements across agents, orchestration, prompts, UX, and integrations
• Design and execute change-management and rollout plans with customer leadership
• Drive adoption across teams, roles, and geographies
• Serve as the first escalation point during implementation, go-live, and hypercare
• Manage communication across business, IT, security, and executive stakeholders
• Identify opportunities for additional SOWs and new use cases
• Consultatively sell outcomes using Challenger-style methodologies
• Act as the voice of the customer to Product and Engineering
• Translate VOC, usage data, and failure patterns into actionable insights

AI Outcomes Manager

Performance Marketing

• Own the Pipeline: Take full accountability for qualified sales pipeline. You will be the "Chief of Staff" to our AE and BDR teams, ensuring every campaign is a revenue-generating machine.
• Fortune 2000 Playbook: Design and execute the "door-opener" strategy for the world's largest companies. This includes 1:1 ABM, high-end direct mail, and bespoke digital experiences.
• Field Marketing: Lead our premier field marketing efforts. You will manage our executive "Salon Dinners" and marquee conference presence, ensuring we are in the room with VPs and CXOs.
• Orchestrate the "Blitz": Align LinkedIn Ads, BDR outbound, and leadership push into unified 4-week "account blitzes" that saturate our target accounts with Ema’s value prop.
• Scale the Scout Program: Formalize and manage our network of industry "Scouts" (former CXOs and consultants) to drive warm introductions into top-tier accounts.
• AI-Powered Execution: Use Agentic AI (and Ema herself) to automate the unscalable. We expect you to leverage "vibe coding" and LLMs to create 10x the output of a traditional marketing team.

Senior Demand Generation

Recruitment

• Own the full recruitment lifecycle: intake, sourcing, screening, interview coordination, offer management, and onboarding support.
• Manage multiple requisitions across levels (IC, lead, manager) and functions (Backend, Frontend, Full Stack, Mobile, Data, ML, DevOps, QA).
• Build proactive talent pipelines using LinkedIn Recruiter, GitHub, job boards, communities, and referrals.
• Execute creative sourcing strategies for niche and high-demand technical skills.
• Ensure an excellent candidate experience through clear communication and timely follow-ups.
• Drive offer negotiation and closing strategies with candidates.