Enumerate

Accountant

• Perform bank reconciliations for associations involving multiple bank accounts
• Prepare and issue financial statements for associations ensuring accuracy and timely completion of task
• Prepare necessary supporting schedules including accrued expense and prepaid expense
• Complete quality assurance checklist before issuance of financials
• Update cover memo to financials with essential items of note for current month financials being issued
• Substantiate financial transactions by auditing documents
• Maintain accounting controls through careful attention to policies and procedures
• Research and respond to inquiries related to financials statements prepared
• Reconcile financial discrepancies by collecting and analyzing account information
• Direct participate internal and external audits to ensure compliance
• Support month-end and year-end close process

Staff Accountant

Consultant

• Provide expert guidance and support to new and existing customers for adopting and growing digital payments.
• Actively manage the digital payments implementation process and work with clients and third parties to ensure a smooth implementation and acceleration towards first transactions.
• Once live, continue to engage with the customers over next 90 days to accelerate and adopt electronic transactions. Monitor transaction penetration over 90 days via monthly reporting.
• Responsible for obtaining key metrics that have been identified for digital payments and providing an in-depth transition plan to Customer Success and Support.
• Educating clients on how to use the Enumerate Digital Payment offerings, including specific accounts receivable and accounts payable functions.
• Partner with team members for regular transactional processes and reporting needs.
• Improve payment success for existing clients by optimizing the payments process across the organization.
• Own the effective communication with clients and internal stakeholders while the customer is in Onboarding.
• Provide digital payment training and end user support during and after the implementation process.
• Meeting digital payment project deadlines as assigned by a Project Manager as well as schedule meetings directly with clients to move the projects forward.

Payments Enablement Consultant

Financial Planning and Analysis

• Lead the daily operations of Accounts Payable, Accounts Receivable, homeowner accounting, collections, banking administration, and community financial services.
• Establish and monitor operational KPIs, service levels, quality standards, productivity metrics, and customer satisfaction measures.
• Ensure timely completion of homeowner, community, vendor, and management company requests.
• Serve as the escalation point for complex operational and customer service issues.
• Develop scalable operational processes that support customer growth while improving profitability.
• Oversee vendor invoice intake, approval workflows, homeowner billing, special assessments, and homeowner account maintenance.
• Ensure compliance with association approval requirements and internal controls.
• Manage homeowner collections activities, including delinquency monitoring, late fee administration, and legal status management.
• Oversee 1099 tax preparation and related documentation processes.

Manager, Financial Operations

DevOps Engineer

• Design, implement, and evolve cloud infrastructure architectures for high availability, reliability, security, and scale.
• Define and maintain reference architectures and patterns for services, applications, and environments across the organization.
• Develop workflow processes and standards for building, deploying, and maintaining applications within a distributed architecture.
• Lead infrastructure modernization initiatives (e.g., containerization, Kubernetes adoption, infrastructure as code, platform consolidation).
• Establish and enforce governance standards for infrastructure, CI/CD, observability, and operational practices.
• Define and maintain policies for environment management, access control, configuration management, and change management.
• Implement cost management practices (e.g., tagging, budget alerts, rightsizing, reservations/committed use, auto-scaling policies) to optimize cloud spend.
• Partner with product and engineering leadership to balance performance, reliability, and cost-efficiency across environments.
• Use DORA metrics and industry benchmarks to drive continuous improvement in delivery and operational performance.
• Design, implement, and maintain CI/CD pipelines for multiple applications and environments using tools such as Git, Azure DevOps, GitLab, or Jenkins.
• Develop and manage automation pipelines for deployment, configuration, and infrastructure management.
• Build and maintain monitoring, alerting, and logging systems to ensure visibility, high availability, and performance of applications and services.
• Manage cloud infrastructure resources and services to ensure reliability, security, and scalability.
• Lead incident response efforts, including triage, root cause analysis, and post-incident reviews.
• Contribute to and maintain incident response processes, runbooks, and on-call practices.
• Partner with engineering teams to design resilient systems and reduce mean time to recovery (MTTR).
• Collaborate with software engineering, QA, product, and IT teams to determine the best way to tackle complex infrastructure, security, and delivery challenges.
• Mentor engineers in DevOps and platform practices, tools, and standards across the organization.
• Lead departmental initiatives related to DevOps, platform engineering, and infrastructure disciplines; present plans and progress to stakeholders.
• Drive new department initiatives based on organizational needs and your expertise in modern technologies and industry trends.
• Stay current on emerging technologies, tools, and best practices; evaluate their potential application within our tech stack.

Senior Site Reliability Engineer

Product Manager

• Define, prioritize and execute product roadmap that delivers robust Resident Engagement capabilities for Property Managers and Self-Management Associations and their customers, all in collaboration with designers, engineers, SMEs, and Product.
• Work closely with the Engineering organization to set prioritization and backlog of work. Share ownership of Agile ceremonies, including Sprint Planning, Sprint Reviews, Backlog refinement and release planning. Drive the backlog details, user stories, and priority.
• Drive strategy and execution across core resident engagement areas, including:
• Drive AI-powered automation of core workflows including data ingestion, classification, and workflow orchestration--reducing the workload of our customers and end users
• Design and deliver GenAI-powered capabilities such as copilots, assistants, and agent-based workflows embedded directly into core product experiences
• Enable predictive and prescriptive insights that help customers proactively manage communities, optimize workflows, and scale without increasing headcount
• Implement new avenues for driving adoption and utilization
• Identify, evaluate, and partner with third-party solutions that can accelerate product development and scale offerings
• Migrate off of legacy platforms to a consolidated, forward-looking product experience
• Deliver successful mobile app products, with a strong understanding of mobile user experience and platform best practices.
• Support go-to-market activities that enable Marketing, Sales, Customer Success and Operations to drive product adoption and grow revenue.
• Create and publish easy to consume customer-facing materials, presentations, articles and webinars that drive awareness and adoption of Resident Engagement capabilities.
• Directly partner with new and existing customers to understand Resident Engagement capabilities, processes and challenges customers face with a variety of workflows. Work with Product Leadership to incorporate Customer Feedback into solutions that remove friction and expand product value.
• Maintain clear documentation of use cases, product goals, user impact, risk, scope, KPIs, and customer outcomes.
• Participate actively in Agile ceremonies and practices to ensure delivery with quality and impact. This includes authoring epics, features, user stories, acceptance criteria, and supporting backlog refinement, sprint planning, standups, testing, retrospectives, and release planning.
• Partner closely with Engineering, Data, Architecture, and Design teams to deliver scalable, secure, explainable, and production-ready solutions.
• Be a strong internal advocate that regularly engages with the organization to train on capabilities, workflow changes and overall value proposition of our solution, particularly as it relates to homeowner engagement.
• Maintain a close pulse on market trends and competitors to ensure Enumerate remains a leader in AI-enabled property management