Partner with Sales to diagnose customer challenges across KYC, KYE, fraud mitigation and overall identity workflows, and propose the right solution using our platform
Guide customers through the design of user experiences that incorporate Entrust Identity, helping them run trials and integrate our API or SDK in their backend and mobile applications
Support RFPs and RFIs with technical and industry expertise
Lead the technical workstream of trials, including defining success criteria and helping customers validate the solution with meaningful test plans and data flows
Work closely with Product to bring them insights from the AMER market and from our customers, share feedback on new features and support the adoption of newly released capabilities
Stay up to date on the latest product enhancements, features and use cases, and help spread this knowledge across the AMER Solutions Engineering team and broader Go-to-Market team, to keep the region aligned and consistent
Collaborate with your regional Solutions Engineering peers and contribute to our global best practices, fostering a culture of learning and teamwork
Build demos, industry specific presentations and example integrations tailored to customer needs
Represent Onfido and Entrust Identity at industry events, conferences and webinars

Requirements

Experience as a Pre sales, Sales Engineer or Solutions Engineer, or in Product Management with strong customer interaction
Practical experience with at least one programming language such as Python, JavaScript, Ruby, Java or Swift
Clear understanding of RESTful APIs and modern integration patterns
Ability to guide developers and technical teams through API and SDK integration
Strong sense of ownership and curiosity, with ability to take initiative and move deals forward
Experience working directly with Sales while collaborating cross functionally with Customer Success, Product and Go to Market teams
Experience in cloud or SaaS companies
Fluent in English

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonJavaScriptRubyJavaSwiftRESTful APIsAPI integrationSDK integrationcloud computingSaaS

Soft Skills

customer interactionownershipcuriosityinitiativecollaborationteamworkcommunication