
Field Service Technician
Entrust
full-time
Posted on:
Location Type: Office
Location: Washington, DC • District of Columbia • Virginia • United States
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Salary
💰 $17 - $26 per hour
About the role
- Provide on-site support to our customers.
- Perform client-site servicing activities required by First Line Supplies Management (FLSM) Service Solution contracts.
- Removal and secure destruction of spent material using custom ribbon/foil destruction tool and in accordance with established security protocol
- Replacement of system supplies and consumables
- Perform the documented preventative maintenance (PM) process
- Perform systems tests to assure quality output
- Maintains and manages –as instructed by management- required inventory of parts and supplies to perform activities/services
- Reports activity in a timely manner
- Requests and escalates for immediate support from manager in case difficulties arise in performance of activities or if during activity other potential technical issues outside of the scope of the role are identified
- Follow and adhere to established processes and procedures
Requirements
- High School Diploma/GED or equivalent
- Technical and or mechanical aptitude
- Ability to lift to 70 lbs. and spend the majority of the shift including but not limited to driving, sitting, standing, bending, stooping, walking, etc.
- Valid and active drivers license, and insurability
- Overtime and on-call is required as needed
- Strong organizational skills, planning skills, independent thinker
- Proficient problem solving and troubleshooting skills for mechanical assemblies
- Demonstrated ability of: time management, schedule and route planning, follow documented and technical process
- Proficient with PC’s, operating systems and relevant software applications (MS Windows, MS Office)
- Demonstrated communication skills (verbal and written) and the ability to communicate effectively with external and internal customers
- Willingness and ability to work flexible hours, assignments and travel when required
Benefits
- Medical Benefits from day 1
- Up to 4 weeks paid time off accrued within the 1st year.
- 6 paid company holidays + 6 paid floating holidays
- 401k with up to 6% company match
- Annual Incentive Program (bonus)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
preventative maintenancemechanical aptitudeproblem solvingtroubleshootinginventory managementsystem testingtechnical process adherence
Soft Skills
organizational skillsplanning skillsindependent thinkertime managementschedule planningcommunication skills
Certifications
High School DiplomaGEDvalid driver's license