Entrepreneurs'​ Organization

Manager, US East Region

Entrepreneurs'​ Organization

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $71,000 - $92,500 per year

About the role

  • Manages a portfolio of chapters throughout the US East Region, building relationships with chapter members, and helping to provide valuable member experience
  • Serves as main point of contact in collaboration with the rest of the US East team for Presidents, Chapter Staff, and Boards of those chapters, partnering with them to resolve all questions and concerns
  • Helps chapters with a variety of issues throughout the year with the main goal in mind of putting the chapter in the best possible position to succeed
  • Provides clear and concise communication regarding the direction and requirements of EO to the chapters
  • Assists the East Region with the annual renewals process
  • Promotes Healthy Chapter practices in alignment with organizational standards, and keeps chapters informed on upcoming opportunities and resources
  • Partners in chapter strategic planning and execution during annual summit meetings, monthly area calls, and other scheduled events
  • Supports the POL process by working with local chapters and identifying potential leaders
  • Manage the POL application process
  • Serves as the staff liaison to five Area Directors and supports them in delivering support to their assigned chapters
  • Promotes the hosting of Strategy Summits annually
  • Attends summits and supports all US East chapters in developing productive plans for the year ahead
  • Supports the Onboarding Process for new chapters as needed
  • Stimulates growth strategies within the chapters through various retention strategies
  • Maintain connection and collaborate with Member Service Center and Concierge to elevate communication throughout the region

Requirements

  • Bachelor’s degree in any field or equivalent relevant industry work experience
  • Minimum of 5 years of professional experience, preferably in a nonprofit/association/membership organization or strategic sector
  • Ability to travel up to 40% within the US East Region and internationally
  • Excellent organizational and customer service and coaching skills
  • Growth and global mindset; possess the ability to think creatively and adapt to changing circumstances to drive positive outcomes
  • Proficiency in collaboration tools, project management, and customer relationship management tools required
  • Ability to interact with entrepreneurs with tact, diplomacy, and poise
  • Well-developed analytical and problem-solving skills
  • A self-starter who desires to show ownership and commitment to the job
  • Exercises confidentiality and discretion
  • Promotes cultural competency and global awareness
Benefits
  • EO offers medical, dental, and vision coverage
  • life/disability coverage
  • retirement benefits with immediate vesting
  • paid sick leave
  • paid time off/vacation
  • paid holidays
  • parental leave, if applicable
  • home office, wellness and professional development benefits, as applicable
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcustomer relationship management
Soft Skills
organizational skillscustomer service skillscoaching skillsanalytical skillsproblem-solving skillstactdiplomacypoisecreativityadaptability