Entrepreneurs'​ Organization

Coordinator, Regional Events – Meetings

Entrepreneurs'​ Organization

full-time

Posted on:

Location Type: Remote

Location: India

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Salary

💰 ₹146,250 - ₹189,500 per month

About the role

  • Serve as Registration lead for all designated Global Events and Meetings (Europe and South Asia)
  • Create event listings for each Global Event in CRM; ensuring registration fees, confirmation messages, cancellation policies and event waivers are accurate and up to date
  • Manage payment processing and post event reconciliation in CRM and Microsoft Excel documents
  • Manage registration lists and waitlists for each event
  • Create invoices and receipts for members on request
  • Compare hotel rooming lists and the registrant lists for Global Events and Meetings
  • Manage the hotel rooming list for those rooms associated to the master account (staff, speakers, committee members)
  • Respond to member calls and emails regarding all general inquiries concerning registration process and events.
  • Provide accurate and timely registration reports to the VP, Directors, Managers
  • Create name badges and other printed material for event purposes
  • Manage and lead registration onsite for designated Global Events and Meetings
  • Coordinate shipping and packing for each event
  • Assist Event Leads with creation of Registration Launch plans – timing for each regions’ ticket release time; monitor all registration launches for all Global Events and Meetings with Event Lead, Technology Team and other team members
  • Serve as the front line of customer service to our members for each event
  • Manage reporting of assigned events and Meeting data. Includes registration, evaluations, hotel tracking reports, and other registration related historical data.
  • Responsible for the maintenance and updating of the Events process manual, including revising existing procedures and working with team to create new procedures where needed
  • Inventory all materials for Global Events and Meetings; coordinate purchasing materials with vendors
  • Serve as liaison for vendors that supply registration services, such as on demand badge printing, freight shipping, name badge beaconing, mobile apps, travel agent.
  • Serve as recorder in all meetings, such as program debriefings, that require documentation for record-keeping
  • Provide administrative support to the Events & Meetings team as directed by manager
  • Provide event registration training for other staff
  • Other general logistics support for events as directed
  • Help create marketing emails to promote events
  • Help create registrant e-mail updates to registrants for assigned program
  • Help create content for event website launches and updates
  • Help create content for the on-site program book for each event
  • Manage FnB Selection and dietary requirements
  • Serve as project manager in consultative role for certain events
  • Other duties and assignments as necessary

Requirements

  • Bachelor’s Degree
  • 2 or more years administrative experience, association work, event planning or coordination related work
  • Proficiency in MS Excel is a must.
  • Proficiency in Microsoft Office Presentations tools
  • Excellent customer service skills
  • Demonstrate a solution-oriented mindset
  • Ability to travel domestically and internationally up to 15% of the time
  • Excellent organizational skills
  • Ability to interact with entrepreneurs with tact diplomacy and poise
  • Excellent attention to detail
  • Promote quality through continuous performance improvement
  • The use of good judgment and good interpersonal communication skills
  • Well-developed analytical and problem solving skills
  • Works harmoniously and effectively with others as part of a team
  • Advanced written and oral English is required.
  • Knowledge of Canva, project management software like Monday.com, Cvent desirable
  • A self-starter who desires to show ownership and commitment to the job.
Benefits
  • Competitive total rewards package
  • Benefits
  • Professional development support
  • Flexible work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event planningregistration managementpayment processinginvoice creationdata reportingevent logisticscustomer serviceadministrative supportproject managementattention to detail
Soft Skills
solution-oriented mindsetorganizational skillsinterpersonal communicationanalytical skillsproblem solvingteam collaborationtact and diplomacyself-startercommitmentcustomer service skills
Certifications
Bachelor’s Degree