Submeter Operations Analyst

Entrata

full-time

Posted on: 4/7/2026

Location Type: Remote

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💰 $17 - $27 per hour

About the role

Accurately record daily & monthly meter reads for all submetered properties by specific predetermined dates
Perform a quality check on all first month billing properties to ensure accuracy of the initial read upload
Coordinate the setup, transfer, meter configurations, testing and documentation of new and transferred submetered properties
Complete daily research requests raised by utility billing specialists, utility management specialists, and implementation team members
Weekly calls with our submetering partner, Vitality, to ensure seamless meter maintenance and installations
Address completion of submetering maintenance and installs to make necessary billing adjustments
Understand and manage compatibility of submeter systems with Entrata
Work closely with the implementation team to identify and address potential issues early in the process such as incompatible systems or poor meter health
Assist in the development and implementation of new meter processes and best practices
Coordinate with Utility Service Managers to identify and fulfill on client needs related to submetering
Assisting team members, as needed, to fulfill their job duties
Accountability for meeting department metrics and KPI’s

2+ years of related experience is required in advanced analytics and reporting
Mid-Advanced computer skills and experience with Google Suite, specifically Google Sheets
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills with attention to detail
Self-motivated with or without supervision; a healthy desire to constantly succeed
Ability to deliver quality results with strict deadlines
Organizational skills needed to prioritize and manage multiple tasks simultaneously, balance workload to achieve optimal results
Ability to work well with others in a team setting
Ability to adapt to new technologies and software updates quickly

Benefits

Flexible and transparent culture with remote and hybrid work options
Generous vacation time and frequent company recharge days for work-life balance
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families
HSA/FSA options and employer-paid disability benefits provided for eligible employees
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs
Entrata Cares programs offer opportunities for volunteerism, charity events, and giving back to our community
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits
Bi-annual swag drops for employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

advanced analyticsreportingmeter configurationsquality checkbilling adjustmentsdata analysisprocess developmentbest practices

Soft Skills

communicationinterpersonal skillsanalytical skillsproblem-solvingattention to detailself-motivatedorganizational skillsteamworkadaptability