Entrata

Analyst

• Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients
• Develop expert knowledge of screening software and maintain compliance with Fair Credit Reporting Act (FCRA) regulations
• Manage and respond to inquiries from clients and consumers via phone and email
• Provide guidance to clients and consumers on the next steps in the screening process
• Deliver accurate and timely updates on open tasks to relevant stakeholders
• Assist peers and co-workers with workload management and problem resolution
• Participate in ongoing training sessions and team meetings

Background Verification Analyst

Support Engineer

• Provide technical support and troubleshooting via telephone, ticketing systems, and chat.
• Develop subject matter expertise in core technologies and at least one other specialized technology area.
• Maintain ownership of assigned incidents from initial report through resolution, ensuring clear communication throughout the process.
• Educate customers on software functionalities, best practices, and product updates.
• Document and report software issues, design concerns, and reliability challenges to appropriate internal teams.
• Participate in team meetings and contribute to continuous improvement initiatives.
• Assist with special projects and other duties as assigned.

Technical Support Engineer

Consultant

• Lead post-sale consulting engagements to guide clients through onboarding and configuration of Entrata’s utility products.
• Configure software based on client workflows to ensure accurate billing and compliance with regulatory requirements.
• Maintain subject matter expertise through platform certification and continuous learning.
• Troubleshoot implementation challenges, document findings, and escalate complex issues as needed.
• Collaborate cross-functionally with internal teams including Operations and Fulfillment to ensure seamless project handoff.
• Support development of Standard Operating Procedures (SOPs) and participate in process improvement initiatives.
• Maintain high levels of client satisfaction through clear communication and responsive support.
• Communicate regulatory updates and support client compliance adjustments.
• Configure and test software systems based on client specifications.
• Communicate with clients and internal stakeholders to understand requirements and provide solutions.
• Manage multiple implementation tasks concurrently while meeting established timelines.
• Maintain accurate documentation of configurations, communications, and issues.

Utility Consultant

Sales

• Identifying prospective customers, generating leads, and converting them into clients.
• Contacting new and existing customers to discuss their needs.
• Emphasizing product features to showcase how they address customer challenges.
• Answering customer inquiries about our products.
• Negotiating prices and terms and preparing sales agreements.
• Collaborating with colleagues across various sectors.
• Maintaining contact lists and nurturing customer relationships through follow-ups.

Regional Vice President of Sales, West Region

• Provide technical support and troubleshooting via telephone, ticketing systems, and chat, handling more complex and escalated issues
• Develop deep subject matter expertise in core technologies and multiple specialized technology areas
• Maintain ownership of assigned incidents from initial report through resolution, ensuring thorough communication and timely updates
• Educate customers on software functionalities, best practices, and product updates, while offering proactive solutions
• Identify, document, and report software issues, design concerns, and reliability challenges to appropriate internal teams
• Act as a resource for junior support engineers, providing guidance and mentorship
• Participate in team meetings, contribute to knowledge base documentation, and support continuous improvement initiatives
• Assist with special projects and other duties as assigned

Senior Technical Support Engineer

• Identify, establish, and nurture business sales relationships with property management companies in our Central Region.
• Engage in local and regional travel, and participate in apartment associations.
• Conduct periodic visits to Entrata headquarters in Utah and attend national trade shows and events.

Regional Vice President of Sales, Central Region

• Support pricing and packaging strategy initiatives, including new product launches, pricing changes, and bundle design
• Perform data analysis using SQL and BI tools to evaluate pricing performance, customer behavior, and revenue impact
• Build and maintain financial models to assess tradeoffs, scenarios, and recommendations
• Partner with Product, Sales, Finance, and RevOps teams to gather inputs and align on execution
• Help develop clear, structured insights and recommendations for leadership
• Assist with ad-hoc strategic analyses related to monetization, discounts, deal structures, and customer segments
• Contribute to ongoing improvement of pricing processes, tools, and documentation

Pricing & Monetization Analyst

Compliance

• Lead policy development, internal audits, and process improvement initiatives
• Execute and document internal control testing across IT, security, cloud, and business processes
• Identify root causes of control deficiencies, audit findings, and non-conformities
• Conduct interviews, walkthroughs, and compliance assessments with stakeholders
• Monitor and assess cloud environments to validate security controls and risk management practices
• Analyze and summarize audit findings for presentation to leadership
• Assist in third-party risk assessments and vendor compliance reviews
• Collaborate cross-functionally to enhance GRC frameworks, policies, and procedures
• Identify opportunities for process optimization and contribute to best practices

Senior GRC Analyst

Accounting Manager

• Assist in accounts payable and receivable processes including data entry, invoice verification, and vendor communication
• Support the month-end close process by preparing journal entries and reconciling accounts
• Assist in financial statement preparation and analysis under the guidance of senior accountants
• Support various accounting projects and initiatives
• Assist in maintaining accurate financial records and documentation in compliance with company policies and accounting standards
• Collaborate with cross-functional teams to gather financial data and support decision-making processes
• Support ad-hoc accounting tasks and projects as assigned by supervisors

Accounting Associate

• Drives regional growth through strategic acquisition of new customer accounts
• Applies advanced knowledge of products, market trends, and client needs to develop innovative solutions
• Leads cross-functional teams to execute regional sales strategies, optimize account performance, and contribute to broader organizational objectives
• This role focuses on integrated product sales, specifically the RentPlus product
• This is a true hunter role

Regional Vice President of Sales, Homebody

• Drives regional growth through strategic acquisition of new customer accounts.
• Applies advanced knowledge of products, market trends, and client needs to develop innovative solutions.
• Leads cross-functional teams to execute regional sales strategies, optimize account performance, and contribute to broader organizational objectives.
• This role focuses on integrated product sales, specifically the RentPlus Product.
• We are seeking a true hunter.

Regional Vice President of Sales

• Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients
• Develop expert knowledge of screening software
• Manage and respond to inquiries from clients and consumers via phone and email
• Provide guidance to clients and consumers on the next steps in the screening process
• Deliver accurate and timely updates on open tasks to relevant stakeholders
• Assist peers and co-workers with workload management and problem resolution
• Participate in ongoing training sessions and team meetings

Background Verification Analyst – Spanish Speaking

• Execute rigorous testing of product frameworks to ensure they align with the directions provided by Product Counsel.
• Utilize AI tools (including generative and agentic AI tools) to streamline compliance workflows, analyze regulatory documents, and automate recurring audit tasks.
• Maintain and monitor licenses related to Money Services Business (MSB) and Insurance, ensuring all filings and operational requirements are met without friction.
• Partner with Product and Engineering teams to operationalize legal advice, ensuring compliance is "baked in" to the Entrata platform from day one.
• Assist in the ongoing development of internal policies that reflect our commitment to ethical business practices and evolving state/federal laws.
• Assist in curating and maintaining a comprehensive knowledge base for customers regarding industry related laws and regulations.

Compliance Analyst II

General Counsel

• Serve as the primary legal partner for Resident Experience Suite (RXP)
• Advise on regulatory, enforcement, and litigation risk across the product lifecycle
• Monitor and interpret evolving legal and regulatory requirements
• Build and maintain clear documentation of legal requirements for product features
• Develop scalable processes and guidance for Product and Engineering teams
• Partner with Product and Engineering to embed legal review into the product development lifecycle
• Provide practical, risk-based advice to senior management
• Identify and escalate material legal and regulatory risks
• Collaborate with the Contracts team on product-related terms