Entersekt

Financial Planning and Analysis

• Lead the global FP&A function, providing strategic financial guidance across regions and business units.
• Develop and manage financial models, forecasts, and budgets to support decision-making and growth.
• Provide in-depth financial analysis, scenario planning, and performance monitoring to senior leadership.
• Partner with the CFO and executive team on strategic initiatives, M&A activities, and capital planning.
• Collaborate with private equity ownership, delivering insights on financial performance and investment opportunities.
• Drive continuous improvement in financial processes, reporting, and analytics, enhancing efficiency and accuracy.
• Oversee the preparation of management reports, board presentations, and investor communications.
• Manage and mentor the FP&A team, fostering a high-performance culture and developing finance talent.

VP FP&A

Manager

• Act as the client’s advocate, ensuring services and products meet expectations while driving adoption and performance.
• Monitor delivery quality, resolve issues, and implement improvements at both operational and product levels.
• Build trust within the client’s organisation through proactive communication and governance.
• Manage client expectations and ensure alignment with service offerings.
• Conduct regular service reviews with clients to discuss product performance, identify areas for improvement, and address any concerns.
• Monitor client satisfaction metrics, handle complaints, and proactively address issues to enhance the overall client experience.
• Develop and track that all services meet agreed SLAs and KPIs, reporting any deviations to clients and management.
• Identify opportunities for process improvements and implement changes to enhance service delivery quality.
• Regularly monitor, analyse, and report on service delivery metrics.
• Drive and contribute in compliance requirements and questionnaires raised by clients.
• Support contract renewals, negotiating service terms.
• Coordinate and oversee the resolution of incidents.
• Lead response efforts during service disruptions.
• Liaise with business, product and development stakeholders to ensure smooth client product rollouts.
• Oversee the implementation of product updates or service changes.

VP FP&A

Service Delivery Manager – SA