Customer Service Specialist
Ensemble Health Partners
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $17 - $19 per hour
Job Level
About the role
- Handle incoming calls from patients for Customer Service.
- Perform all customer service duties with a focus on managing resolutions.
- Answering patient questions regarding statements.
- Posting guarantor payments.
- Setting up payment plans within policies.
- Researching and resolving issues with patient accounts.
- Communicate and partner with other areas of Ensemble.
Requirements
- Customer Service and Call Center experience preferred
- 1-2 years experience in healthcare industry preferred
- Minimum Education: High School Diploma or GED
- Certifications: CRCR within 9 months of hire.
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceproblem resolutioncommunicationcollaboration
Certifications
CRCR