Manager, Patient Access
Ensemble Health Partners
full-time
Posted on:
Location Type: Office
Location: Quitman • Texas • United States
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About the role
- Responsible for planning, developing, organizing, and managing the Patient Access department
- Coaching and development of all staff performing these functions
- Implementing short and long-term plans and objectives to improve customer service
- Assigning accurate MRNs, completing medical necessity/compliance checks
- Collecting insurance information and processing physician orders
- Managing Financial Service Representatives, ensuring proper accounting processes
- Developing departmental staffing needs and preparing monthly reports
- Establishing departmental goals to optimize performance and increase customer satisfaction
- Works closely with ancillary departments to achieve revenue cycle goals
Requirements
- Certified Revenue Cycle Representative (CRCR) certification
- Certified Healthcare Access Manager (CHAM) certification
- Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration
- Minimum 2 – 3 year’s management experience in healthcare industry
- Patient Access experience with managed care/insurance or call center preferred
- Experience with Microsoft a must
- Ability to balance numerous priorities
- Ability to understand and master numerous computer applications
- Demonstrated advanced usage of AI and the management of teams using AI
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient access managementmedical necessity checkscompliance checksinsurance information processingfinancial services managementstaffing needs developmentreport preparationrevenue cycle managementcustomer service improvementAI management
Soft Skills
coachingstaff developmentorganizational skillsprioritizationteam managementgoal settingperformance optimizationcustomer satisfaction focusinterdepartmental collaborationcommunication
Certifications
Certified Revenue Cycle Representative (CRCR)Certified Healthcare Access Manager (CHAM)