Customer Service Operations Specialist
Ensemble Health Partners
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $19 - $25 per hour
Job Level
About the role
- Support leadership with daily operations of the Customer Service unit
- Serve as a subject matter expert in the absence of management
- Identify performance trends and training opportunities
- Deliver training for new hires and existing staff
- Provide structured onboarding support
Requirements
- Bachelors Degree or Equivalent Experience
- 1-3 years of experience in customer service operations
- SMART certification
Benefits
- healthcare
- time off
- retirement
- professional development opportunities
- quarterly and annual incentive programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipsubject matter expertiseperformance analysistraining deliveryonboarding support
Certifications
SMART certification