Manager, Network and Telecom

Ensemble Health Partners

full-time

Posted on: 1/16/2026

Location Type: Remote

✨ AI Apply

About the role

Lead the design, implementation, and support of secure network infrastructure across healthcare RCM platforms
Manage and optimize Palo Alto Networks solutions including firewalls, Panorama, GlobalProtect, and threat prevention services
Ensure HIPAA-compliant network architecture and enforce security policies aligned with healthcare regulations
Collaborate with cybersecurity, compliance, and RCM application teams to ensure secure data transmission and system interoperability
Monitor network performance and proactively address latency, downtime, and security vulnerabilities affecting RCM workflows
Lead network incident response and root cause analysis for outages impacting revenue cycle operations
Provide technical leadership and mentorship to network engineers and support staff
Maintain documentation and change management processes in alignment with healthcare IT standards
Evaluate and implement network technologies that enhance scalability, security, and automation in RCM environments
Assist with implementation, and maintenance of Cisco Unified Communications (UC) systems (Call Manager, Unity Connection) and Five9 Contact Center solutions to ensure seamless communication

Bachelor’s degree in Information Technology, Computer Science, or related field
7+ years of experience in enterprise networking, with 3+ years in a leadership role
Proven experience with Palo Alto Networks technologies in healthcare or regulated environments
Strong understanding of healthcare data flows, HL7/FHIR protocols, and RCM system dependencies
Familiarity with HIPAA, HITECH, and other healthcare compliance frameworks
Palo Alto certifications (e.g., PCNSA, PCNSE) highly preferred
Experience with cloud networking (AWS, Azure) and hybrid environments
Excellent communication and stakeholder management skills

Benefits