Enova International

Collections Support Specialist

Enova International

full-time

Posted on:

Location Type: Hybrid

Location: Denver • Colorado • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $21 - $24 per hour

About the role

  • Manage the daily email case queue, ensuring timely assignment and resolution within 24–48 hours to meet service standards.
  • Oversee the full lifecycle of UCC filings and terminations while maintaining accurate, searchable, and auditable records within Salesforce.
  • Process and audit legal fees, defaults, wires, and write-offs, ensuring accurate system entry and transparent reporting.
  • Perform manual skip tracing and resolve data gaps using critical thinking to maintain accurate account information.
  • Maintain daily dialer metrics in Google Sheets and review, approve, and execute payments on a consistent schedule.
  • Support high-priority projects and administrative tasks while identifying opportunities to improve processes and drive efficiency.

Requirements

  • 1–3 years of administrative experience and Salesforce experience
  • Strong organizational skills with the ability to prioritize and work independently
  • Ability to quickly learn systems, processes, and procedures
  • High attention to detail and accuracy in all work
  • Proficiency in Excel, Google Sheets, Google Docs, and similar tools
  • Strong communication skills with the ability to collaborate with and present to leadership
  • A proactive mindset with a focus on improving processes and driving efficiencies
Benefits
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day…Plus so much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative experienceSalesforcedata entryskip tracingauditprocess improvementlegal fee processingreportingmetrics managementaccount information accuracy
Soft Skills
organizational skillsprioritizationindependenceattention to detailaccuracycommunication skillscollaborationpresentation skillsproactive mindsetcritical thinking