Own and manage initiatives that focus on driving high-impact projects, processes improvements and customer experience enhancements.
Own end to end projects from initial recommendation and scoping through implementation/execution and assurance of successful business impact.
Serve as a senior resource of the S&O team Lead and mentor team members
Build and cultivate relationships with cross-functional teams and leaders throughout the organization.
Anticipate bottlenecks, solve complex problems, prioritize and execute projects, balance business needs vs. technical constraints, and drive bottom line results.
Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
Translate complex datasets into actionable strategic recommendations for senior leadership

Requirements

Bachelor’s degree ideally in Business, Economics, Finance or related fields. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
8+ years of tangible work experience dealing with process improvement, management consulting or data analytics specifically in credit risk and or collections discipline.
Experience leveraging data and critical thinking to drive business decisions.
Experience using SQL or similar experience using large datasets.
Demonstrate strong analytical thinking through excellent written and oral communication skills.
Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.
MBA is a plus

Benefits

Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLdata analyticsprocess improvementmanagement consultingproject managementdata evaluationstrategic recommendationsvendor negotiationbusiness impact assessmentcomplex problem solving

Soft Skills

analytical thinkingcommunication skillsnegotiationinfluencingleadershipmentoringrelationship buildingprioritizationexecutioncustomer experience enhancement

Certifications

Bachelor's degreeMBA