Renewal Sales Specialist
Concentrix
SFDC
ISO Success Manager, Hybrid
Enova International
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $24 - $35 per hour
Job Level
JuniorMid-Level
Tech Stack
SFDC
About the role
- Manage Enova’s long tail ISOs\n
- Provide Partner and Customer Support during the sales process by requesting the necessary documents to complete the loan application process\n
- Manage and track sales pipelines\n
- Input operational and underwriting cases and manage case process until completed\n
- Provide coverage for Account Managers by managing their partners requests and opportunities\n
- Provide Partner assistance through email, slack messaging and phone calls\n
- Educate Partners on updates to product and process\n
- Stay up to date with new products, features and policy launches and ensure sales process is in line with updates\n
- Learn to be an expert in the OnDeck Operations Sales Process, including loan operations, underwriting/risk, closing and fraud
Requirements
- 2+ years of experience in sales support or operations\n
- Proven work experience as a sales support specialist, sales support associate, or in operations support\n
- Understanding of sales principles and customer service practices\n
- Demonstrated ability to assist sales teams with any additional work as needed with a can-do attitude\n
- Attention to detail is necessary, as well as being a people person with excellent interpersonal and business relationship skills\n
- Excellent verbal, written communication, and presentation skills\n
- Strong organizational skills with the ability to manage multiple projects simultaneously\n
- Considerable interpersonal skills are mandatory, including the ability to establish and maintain effective working relationships with others\n
- Strong analytical skills with the ability to oversee and manage salesforce.com renewal forecast, helping the team manage all renewal opportunities appropriately
