Engio

Associate Customer Implementation Specialist

Engio

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Maintain high accuracy in the CRM, ensuring all financial and technical information is correctly recorded and ready for the billing (Finance) team.
  • Follow established procedures for inventory management, tracking requirements, conducting audits, and assisting with monthly reconciliations.
  • Execute the seamless transition of service requests and contracts between Sales Enablement, Operational Delivery, and Finance, strictly adhering to established checklists and SOPs.
  • Provide administrative support to senior specialists, including updating project statuses, managing documentation, and actively learning our range of technical products and delivery workflows.

Requirements

  • 0 - 2 years in sales support, administration, or a similar detail-oriented role.
  • Strong proficiency in Microsoft Excel and experience with accurate data entry.
  • A Diploma or certification in a relevant business or IT field.
  • A strong commitment to Speed and Accuracy and an eagerness to learn delivery methodologies rooted in the ITIL framework.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryinventory managementauditingfinancial recordingtechnical documentationproject status updatingdelivery workflowsITIL framework
Soft Skills
attention to detailcommitment to speedcommitment to accuracyeagerness to learn
Certifications
Diploma in businessDiploma in ITrelevant business certification