Engage Squared

Communications

• Support the delivery of change and adoption projects including: Conducting change impact assessments, training needs analysis, developing user personas and business scenario analysis
• Developing and preparing change strategies, contributing to the development, leading, and supporting of activities designed to effect culture change and meet alignment objectives
• Creating and tailoring of material such as videos, user guides and awareness communications
• Delivering product-specific and scenario-based training virtually and in-person
• Creating a positive perception of the change by developing messaging and techniques to respond to resistance, improve change willingness, and emphasize benefits
• Taking part in demos/roadshows at client sites in lead up to go-live or during launch
• Engaging with end-users through analysis interviews, focus groups and during launch phase at genius bars, or floor walking
• Undertaking analysis and reporting on the effectiveness of change & adoption campaigns on end users
• Staying abreast of product changes within the Microsoft ecosystem, to support continued enhancement of our collateral and internal knowledge, including running Brown Bags to keep our staff across latest functionality
• Ongoing involvement in internal innovation of our approach and deliverables
• Liaising with Project Managers through project lifecycle and light touch ownership of project resourcing and budget requirements

Associate Change Consultant – Communications and Adoption

Consultant

• Lead delivery of major employee engagement initiatives using Microsoft technologies (Viva Connections, modern SharePoint and Teams)
• Combine client-facing consulting with hands-on solution delivery
• Liaise with clients, agile software development teams and user experience designers
• Facilitate in-person or remote requirement gathering workshops and act as trusted advisor
• Envision and conceptually design solutions; produce detailed solution and technical designs
• Implement business solutions based on Microsoft 365 with focus on SharePoint, Power Platform and Teams
• Own work-streams and projects and take responsibility for delivery
• Produce technical and user documentation and operational hand-over
• Provide technical and end user training to internal and external clients
• Work both on and off-site with clients (including travel to client sites)

Associate Change Consultant – Communications and Adoption

Senior M365 Consultant, SharePoint