Configure, maintain, and optimize Workday modules including Core HCM, Benefits, Compensation, Payroll, Time Tracking, and Absence Management.
Manage People Operations service delivery by handling moderately complex HRIS cases, employee issues, and escalations, ensuring timely resolution and a positive employee experience.
Troubleshoot and resolve Workday operational issues including PTO accruals not occurring, absence plan discrepancies, and time off labeling inconsistencies between payroll results and pay slips.
Partner cross-functionally to resolve system, data, and process issues impacting HR service workflows and downstream integrations.
Review and validate HRIS transactions to ensure standards for accuracy, consistency, internal controls, and compliance requirements are met.
Support and maintain onboarding-related system processes and configuration updates, including I-9/document relaunch activities.
Support and maintain compliance-related activities by ensuring HR data, system configurations, and business processes align with internal controls and regulatory requirements.
Support audits, investigations, and corrective actions by providing accurate system data, documentation, and reporting.
Identify, assess, and recommend process or system improvements to mitigate compliance or data risks.
Maintain strong documentation to support audit readiness and operational controls.
Partner with PC Analytics to provide access, data, and requirements needed to develop and maintain Workday reports, dashboards, and analytics.
Enable PC Analytics to develop and maintain custom reports and operational reporting, including supervisor reports and dashboards (e.g., DEI reporting).
Enable PC Team to prepare statistical summaries and ad hoc analyses related to workforce data, compensation, payroll, benefits, performance, and service delivery metrics.
Improve and standardize data integrity, reporting consistency, and governance through standardized definitions, calculated fields, validation controls, and testing.
Support, maintain, and troubleshoot inbound and outbound integrations and data loads using Enterprise Interface Builder (EIB), Cloud Connectors, and Workday Studio (as applicable to role scope).
Support Workday business process integrations such as Docusign and associated workflow troubleshooting.
Collaborate with technical teams to resolve interface issues, including updates to external system custom fields (e.g., Unanet custom fields in Workday Production).
Plan and execute unit testing, integration testing, payroll parallel testing, and user acceptance testing (UAT) to validate system accuracy and end-to-end process integrity.
Test and validate Workday feature releases, enhancements, and configuration changes to verify alignment with HR procedures, payroll requirements, and compliance needs.
Support and maintain Workday security administration activities including security group updates, operations security setup, and access controls.
Configure, review, and validate appropriate Workday access for employees, managers, and special populations (e.g., terminated staff, with security verification).
Maintain and optimize user notifications and alerting configurations, including email notification routing and suppression (e.g., “A Task Awaits You” notifications).
Support and maintain security group needs for reporting access (e.g., PC Analytics access groups).

Requirements

Bachelor’s degree in Human Resources, Information Systems, Business, Engineering, or a related field, or equivalent practical experience.
5+ years of HRIS experience, with hands-on expertise in Workday HCM
Demonstrated experience supporting multiple Workday modules (HCM, Benefits, Compensation, Payroll, Time Tracking, Absence).
Working knowledge of HR compliance requirements, payroll controls, and audit support.
Ability to manage complex issues independently while collaborating across teams.
Demonstrated experience in reporting, troubleshooting, and supporting production operations in Workday.
Strong attention to detail and ability to perform accurate validation under deadlines (payroll calendar).

Benefits

medical, dental and vision insurance
generous retirement package
Employee Stock Ownership Plan (ESOP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Workday HCMCore HCMBenefitsCompensationPayrollTime TrackingAbsence ManagementEnterprise Interface Builder (EIB)Cloud ConnectorsWorkday Studio

Soft Skills

problem-solvingcollaborationattention to detailindependent managementcommunication