EnergyElephant

Account Executive

• Owning the sales cycle — from prospecting to close — driving consistent growth and exceeding quarterly and annual goals
• Building trust and credibility with decision-makers across both public and private sectors
• Becoming an expert in EnergyCAP’s software platform
• Acting as a strategic advisor, uncovering client pain points and crafting tailored solutions
• Collaborating cross-functionally with marketing, customer success, and product teams
• Representing EnergyCAP at industry events, conferences, and webinars

Accounts Receivable

• Own customer invoicing end-to-end, ensuring accuracy, timeliness, and alignment with contracts and sales orders.
• Manage collections on open invoices, partnering with customers to resolve discrepancies and drive timely payment.
• Perform quality control on sales orders and contract data, ensuring consistency between Salesforce and NetSuite.
• Serve as a key liaison between Sales and Accounting for customer-facing billing and AR-related inquiries.
• Support revenue recognition execution, including ongoing maintenance of the revenue module.
• Partner with the Controller and Senior Accountant to identify, clean, and correct revenue data issues.
• Contribute to continuous improvement of AR processes, documentation, and internal controls.

AR Specialist

Manager

• Own the end-to-end renewal process for 720+ customer accounts, representing approximately $28M in recurring revenue
• Proactively engage customers 120 days ahead of renewal, setting expectations and guiding them through the renewal journey
• Prepare and deliver renewal contracts, quotes, and documentation with a strong focus on accuracy and completeness
• Drive renewals to completion through consistent weekly and monthly follow-ups, ensuring renewals close ahead of expiration
• Serve as a primary point of contact for customers, providing clear, professional, and timely communication via email and phone
• Maintain accurate renewal tracking, forecasting, and reporting to support revenue visibility and a 93% GRR goal
• Collaborate cross-functionally with Sales Account Managers and Revenue Operations to ensure smooth handoffs and fast issue resolution
• Ensure all customer agreements are active and compliant, with accurate contract records maintained in Salesforce

Account Executive

AR Specialist

Renewals & Contracts Manager