
Service Maintenance Planner – Administrator
Energy Drive
full-time
Posted on:
Location Type: Hybrid
Location: Durban • South Africa
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About the role
- Develop detailed maintenance job plans, including work scope, labor requirements, materials, tools and equipment.
- Create and maintain a rolling two-week maintenance schedule within the CMMS (MaintainX), ensuring effective resource levelling.
- Coordinate maintenance activities with client personnel, internal technical teams and subcontractors to ensure safe, efficient execution.
- Review completed work orders to ensure feedback quality and accuracy as well as continuous improvement of planning standards.
- Develop and maintain standard preventive maintenance job plans and procedures.
- Writes clear, concise and technically accurate work instructions and procedures.
- Maintain accurate and up-to-date asset hierarchies, asset registers and maintenance records within the CMMS.
- Manage spares and inventory data within the CMMS to support maintenance readiness and cost control.
- Proactively identifying planning gaps, resource constraints or emerging risks and communicate these to management.
- Monitor system alerts generated via Fulcrum and other monitoring platforms and coordinate with technicians to ensure timely acknowledgement.
- Apply alarm management principles to triage alerts based on severity, impact and urgency.
- Utilise Fulcrum, PNP SCADA, Ignition, plant P&IDs, OEM manuals and technical documentation to determine appropriate responses
- Ensure alerts are escalated promptly and accurately according to established escalation procedures.
- Track alert responses through to resolution, ensuring timely close-out and accountability.
- Ensure all alert activity and resolutions are correctly logged in the CMMS.
- Liaise with the Data team to ensure resolved alerts and interventions are captured for performance and savings reporting purposes.
- Ensure data is available for system health reporting, including alert trends, reccurring issues and potential operational risks.
- Recommend improvements to alert configuration, escalation processes and response protocols.
- Contribute to the establishment and ongoing development of a centralized virtual control room for global system monitoring.
- Assist in developing and refining control room processes, procedures and operating standards.
- Lead or support initiatives to improve CMMS utilization and data quality across maintenance operations.
- Drive integration of monitoring and reporting into the CMMS to improve data visibility and cross-functional collaboration.
- Support continuous improvement initiatives focused on maintenance effectiveness, system reliability and operational efficiency.
Requirements
- **Knowledge**
- - Degree/Diploma in Electrical Engineering, Process Engineering or a related technical discipline.
- - Recognised Maintenance Planning qualification.
- - Red Seal in Power Plant Operations (advantageous).
- - Good understanding of electrical systems including variable frequency drives (VFDs).
- - Familiarity with remote or central control room operations and alert management protocols.
- - Understanding of alarm filtering, prioritization and escalation principles.
- - Ability to interpret and correlate technical data from multiple sources.
- - Strong working knowledge of CMMS platforms (MaintianX or similar).
- ** Experience**
- - Minimum of 5 - 8 years’ experience in maintenance planning, reliability or a supervisory maintenance role.
- - Practical experience in a control room, remote monitoring or industrial operations environment.
- - Exposure to electrical, automation, SCADA or process control systems.
- - Experience working in multidisciplinary teams supporting operational or asset performance objectives.
- - Experience coordinating with clients, contractors OEMs in an operational environment.
- **Competencies & Attributes**
- - Strong analytical and problem-solving skills.
- - Clear and professional communication with client personnel, internal teams, OEMs and contractors.
- - Ability to prioritise tasks effectively in a dynamic operational environment.
- - Strong documentation and reporting skills.
- - Ability to balance short-term operational demands with long-term reliability goals.
- - Self-directed and comfortable working with limited day-to-day supervision.
- - Collaborative approach across departments and disciplines.
- - Results-driven and proactive.
- - Resilient and able to perform under pressure.
- - Curious and continuously seeking process and system improvements.
- - Service-oriented with a strong sense of accountability.
- - Adaptable and open to learning new tools, technologies and systems.
Benefits
- Salary Range - Market related guaranteed package
- Medical Aid - company pays 50% up to R1500 a month
- Death, Dreaded disease, Disability - Co contributes 50%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
maintenance planningpreventive maintenancealarm managementdata analysiselectrical systemsSCADAautomationcontrol room operationstechnical documentationresource leveling
Soft Skills
analytical skillsproblem-solving skillscommunication skillstask prioritizationdocumentation skillscollaborationresults-drivenproactiveresilienceadaptability
Certifications
Degree in Electrical EngineeringDegree in Process EngineeringMaintenance Planning qualificationRed Seal in Power Plant Operations