Energy Drive

Administration

• Develop detailed maintenance job plans, including work scope, labor requirements, materials, tools and equipment.
• Create and maintain a rolling two-week maintenance schedule within the CMMS (MaintainX), ensuring effective resource levelling.
• Coordinate maintenance activities with client personnel, internal technical teams and subcontractors to ensure safe, efficient execution.
• Review completed work orders to ensure feedback quality and accuracy as well as continuous improvement of planning standards.
• Develop and maintain standard preventive maintenance job plans and procedures.
• Writes clear, concise and technically accurate work instructions and procedures.
• Maintain accurate and up-to-date asset hierarchies, asset registers and maintenance records within the CMMS.
• Manage spares and inventory data within the CMMS to support maintenance readiness and cost control.
• Proactively identifying planning gaps, resource constraints or emerging risks and communicate these to management.
• Monitor system alerts generated via Fulcrum and other monitoring platforms and coordinate with technicians to ensure timely acknowledgement.
• Apply alarm management principles to triage alerts based on severity, impact and urgency.
• Utilise Fulcrum, PNP SCADA, Ignition, plant P&IDs, OEM manuals and technical documentation to determine appropriate responses
• Ensure alerts are escalated promptly and accurately according to established escalation procedures.
• Track alert responses through to resolution, ensuring timely close-out and accountability.
• Ensure all alert activity and resolutions are correctly logged in the CMMS.
• Liaise with the Data team to ensure resolved alerts and interventions are captured for performance and savings reporting purposes.
• Ensure data is available for system health reporting, including alert trends, reccurring issues and potential operational risks.
• Recommend improvements to alert configuration, escalation processes and response protocols.
• Contribute to the establishment and ongoing development of a centralized virtual control room for global system monitoring.
• Assist in developing and refining control room processes, procedures and operating standards.
• Lead or support initiatives to improve CMMS utilization and data quality across maintenance operations.
• Drive integration of monitoring and reporting into the CMMS to improve data visibility and cross-functional collaboration.
• Support continuous improvement initiatives focused on maintenance effectiveness, system reliability and operational efficiency.

Service Maintenance Planner – Administrator

Sales

• Support Energy Drive’s growth strategy by spearheading the sale of industrial energy efficiency solutions.
• Develop and execute a regional sales strategy for energy-intensive mining and industrial clients.
• Own the end-to-end sales cycle including prospecting, technical scoping, proposal development, negotiations, and contract close.
• Cultivate trust-based relationships with engineering managers and CFOs.
• Guide clients through complex buying decisions, ensuring alignment with operational and ESG goals.
• Deliver accurate sales forecasts and pipeline reports.

Head of Sales

Solutions Engineer

• Own the technical pre-sales process, from site investigation to proposal delivery.
• Conduct detailed energy savings analyses, feasibility studies, and high-level costings.
• Present proposals to internal forums and client stakeholders.
• Build and maintain long-term relationships with key industrial clients in the DACH region.
• Identify and secure grants or funding opportunities.
• Provide technical expertise during project execution, ensuring smooth handover and optimized system performance.
• Collaborate with engineering teams to refine solutions and improve outcomes.
• Support internal processes with engineering documentation and performance models.
• Develop and maintain CRM pipeline and reports.
• Promote Energy Drive’s solutions across the DACH and broader EMENA regions.
• Contribute to continuous improvement initiatives within the engineering and sales functions.

Energy Solutions Engineer

Support Engineer

• **Essential Duties and Typical Responsibilities - Key Responsibilities**• IT Service Delivery: Serve as the primary point of contact for end-user support requests, managing hardware, software, and connectivity issues through to resolution within defined SLA parameters.
• Maintain a clear and responsive support queue via the ITSM platform, ensuring all tickets are accurately logged, prioritised, and followed up on.
• Enterprise Platform Management: Provision and maintain user accounts and access across Microsoft 365 and Google Workspace, supporting onboarding, offboarding, and day-to-day platform queries.
• Support the administration of JumpCloud MDM across the device fleet, including device enrolment, policy application, and basic configuration for both macOS and Windows endpoints.
• Collaboration & Communication Systems: Support the setup, maintenance, and troubleshooting of video conferencing environments, including Zoom Rooms and VC hardware in meeting spaces.
• Networking & Security Exposure: Under the guidance of senior team members, gain hands-on exposure to firewall configuration and management, VPN access, and network troubleshooting.
• Security & Compliance: Apply user access controls and security procedures in line with the organisation’s ISO 27001-aligned protocols.
• IT Reporting & Documentation: Contribute to regular IT reporting - covering ticket volumes, device health, asset status, and platform metrics.

Service Maintenance Planner – Administrator

Head of Sales

Energy Solutions Engineer

IT Support Technician, Junior