Energie und Wasser Potsdam GmbH

Customer Support

• You lead your team in accordance with our company values
• You purposefully develop employees
• You ensure a motivating and appreciative working environment
• You continuously develop and optimize the business processes in your area — with a focus on efficiency, quality and future viability
• You proactively shape department-specific transformation projects and contribute your strategic thinking and change-management skills
• You are responsible for the smooth coordination of network customer service and billing, network accounts receivable accounting, billing and market communication in the network system (currently kVASy)
• Together with the network company you strategically manage the range of services and, if necessary, also assume operational responsibility
• Your duties also include budget planning, accountability for results and ensuring economical service delivery

Head of Department Customer Service, Billing, Accounting