energie schwaben gmbh

Administration

• Study either digitally or on-site at FOM Munich
• Five days per week: two days of study and three days working at the company
• Get to know the company's processes and departments
• Apply the knowledge learned in practice

Dual Student, Business Administration (B.A.), Practice-focused Program

Customer Support

• Kundenanfragen telefonisch, schriftlich und digital (u.a. WhatsApp) entgegennehmen und bearbeiten
• Selbstständiges Arbeiten und die Wünsche und Bedürfnisse der Kunden ermitteln und lösen
• Pflege und Erfassung von Kundendaten in SAP IS-U
• Zusammenarbeit mit anderen Abteilungen und Teams

Kundenservice Mitarbeiterin

Operations

• Provide technical and disciplinary leadership for a team responsible for plant operations and maintenance, and derive operational objectives in coordination with the responsible supervisor
• Ensure smooth and efficient plant operations while complying with all safety, environmental and quality standards, and coordinate activities with the Central Order Control
• Plan, coordinate and supervise maintenance and repair measures
• Optimize operational processes and continuously improve plant availability
• Support budget planning and control and act as an interface to other departments and external service providers
• Conduct regular team briefings (team jour fixes), hold employee reviews and evaluations, and promote team members' development and motivation

Team Leader, Plant Operations, South

Payroll

• Preparation of payroll and salary statements
• Point of contact for employees and managers on all payroll-related inquiries
• Liaison with external bodies such as social security agencies and tax authorities
• Preparation of statistics and reports for analysis of personnel provisions
• Reconciliation and clarification of accounts related to payroll, particularly in coordination with the financial accounting department (e.g., for year-end closing)

Dual Student, Business Administration (B.A.), Practice-focused Program

Kundenservice Mitarbeiterin

Team Leader, Plant Operations, South

Payroll Administrator, Payroll Specialist