Endure Capital

Customer Success Manager

• Own and optimise lead conversion performance, including abandoned basket flow experimentation and iterative improvements to retargeting campaigns across paid social and owned channels.
• Develop and execute cross-sell and upsell programmes that encourage existing patients to explore and adopt adjacent categories, grounded in behavioural data and clinical relevance.
• Build and improve growth loops throughout the funnel, with a focus on maximising referral programme performance and working cross-functionally to develop new referral capabilities and features.
• Drive incremental revenue through carefully-segmented promotional campaigns, applying rigorous segment logic to protect margin and long-term value among high-performing patient cohorts.
• Lead test-and-learn initiatives to validate new growth strategies, channels, and creative approaches across the full funnel.
• Partner with Data and Analytics to measure, report, and act on campaign performance, revenue contribution, and ROI.
• Use segmentation and behavioural insights to deliver personalised, contextually relevant communications at scale.
• Collaborate cross-functionally with Paid Media, Product, and Commercial teams to ensure lifecycle and paid channels work in concert, avoiding audience overlap and maximising efficiency.
• Champion experimentation and continuous improvement, staying ahead of CRM, growth marketing, and lifecycle trends.
• Manage growth projects from planning through execution, ensuring timely delivery and alignment with commercial goals.

Growth CRM Lead

Influencer Marketing

• Define the 12-month roadmap for Influencer marketing, transitioning the function from a "channel" to a core "growth engine" that fuels our paid social mix.
• Own the seven-figure influencer P&L. You are the North Star for ROI, CAC, and LTV within the creator space.
• Lead the end-to-end strategy for high-volume UGC, specifically optimized for paid social whitelisting (dark posting) to drive immediate conversion.
• Architect and negotiate complex, long-term commercial relationships with "Macro" talent (1M+ followers), managing legal contracting and agent relations at the highest level.
• Design aggressive, performance-based incentive structures including hybrid CPA, revenue share, and equity-based models.
• Partner with Growth and Creative leads to ensure creator assets are the primary fuel for the Meta/TikTok/YouTube auction.
• Build a rigorous testing framework to iterate on hooks, CTAs, and creative angles, moving beyond "vanity metrics" to true incrementality and blended CAC analysis.
• Direct and hold accountable external agencies to ensure a flawless, compliant pipeline of creator content at pace.

Influencers Lead

Android Engineer

• Owning significant parts of the Android architecture, building scalable, maintainable, and high-performing solutions.
• Leading the design and development of complex features across the Numan app ecosystem, delivering high-quality, user-focused experiences.
• Owning significant parts of the Backend-For-Frontend (BFF) application used by the mobile Numan apps.
• Collaborating closely with product, design, and clinical team members to shape solutions and provide input on technical trade-offs.
• Contributing to technical decisions around technologies, tools, and frameworks.
• Championing code quality through thorough reviews, automated testing, and adherence to engineering standards.
• Mentoring and coaching less experienced engineers, helping them grow their technical skills and adopt best practices.

Growth CRM Lead

Influencers Lead

Senior Android Engineer