Lead Resource and Planning Coordinator

Endure Capital

Lead Resource & Planning Coordinator developing capacity and resourcing strategy for clinical operations. Transforming health services at Numan through efficient workforce management.

Posted 7/8/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in workforce planning, capacity modeling, and resource management, with a strong focus on building forecasting models and implementing efficient processes. Proven ability to lead change management initiatives and influence stakeholders across various functions.

Highest-signal resume keywords

Workforce PlanningCapacity ModelingAdvanced Excel SkillsStakeholder ManagementChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Resource ManagementForecastingProcess DesignSQLBI ToolsCapacity PlanningEfficiency InitiativesData Analysis

Soft Skills

Problem-SolvingCommunicationMentoringAdaptability

Tools & Technologies

Google SheetsLookerPower BIZendeskIntercom

Industry Keywords

Clinical OperationsResourcing StrategyOperations Management

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own workforce planning, capacity modelling and resourcing strategy for our clinical function.
Build forecasting models, capacity plans and efficiency initiatives.
Set up tools, processes and rhythms needed for resourcing the business.
Handle day-to-day resourcing decisions that keep the clinical team running smoothly.
Report to the Head of Clinical Operations with a path to broader Resourcing leadership.

Requirements

What you’ll need

Proven experience in workforce planning, resource management or operations management, ideally including forecasting or capacity modelling.
Experience managing, mentoring or developing at least one direct report.
Advanced Excel/Google Sheets skills (pivot tables, complex formulas, modelling); working knowledge of SQL or BI tools (e.g. Looker, Power BI) is a strong plus.
Confidence using workforce planning tools and customer service platforms (e.g. Zendesk, Intercom, or similar).
Experience designing and implementing new processes from scratch, not just running existing ones.
Experience leading change management — introducing new tools or ways of working to an existing team and driving adoption.
Strong stakeholder management skills, including the ability to influence senior leaders you don’t directly manage across Clinical, Finance and People.
Strong problem-solving skills and the ability to adapt in a fast-paced, evolving environment.
Clear, confident written and verbal communication skills.

Benefits

Comp & perks

Share options.
25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan).
Health insurance with Vitality.
Electric car salary sacrifice scheme with Octopus.
Enhanced maternity and parental leave.
Nursery benefit provided by YellowNest.
Employee assistance programme (access to therapy, financial planning and discounts).
Generous pension (includes both employee and employer contributions).
Flexible working options, including a dog-friendly office in Farringdon.
Personal training and development budget via Learnerbly.
Wellhub membership, giving you access to over 2,000 locations in the UK.
Cycle to work scheme.
Season ticket loan.
Discount on Numan products for your friends and family.
Paid volunteering days.
An additional 2 weeks off once you reach your 5th anniversary with Numan.