Oversee all phases of client projects—from budgeting and resourcing to project delivery and close-out, including financials like billing and client inquiries
Partner with consulting team to ensure client satisfaction, proper resource allocation, and timely project delivery
Inspire and guide a team of consultants and client resources, aligning project outcomes with client goals and expectations
Apply deep understanding of project scope, resource management, and risk mitigation to create value-driven solutions
Work with Director of Business Development and Senior Marketing Manager to present and scope project management and change management capabilities to clients
Identify and nurture potential project opportunities with existing clients
Create detailed project estimates, proposals, Statements of Work, change requests, and other essential documents
Reporting to the Manager of PMO
Support implementations, maintenance, custom development, and upgrades for Microsoft Dynamics 365 Business Central, GP, and Dynamics 365 CRM projects
Requirements
Clear, impactful communication skills
Exceptional organizational abilities
5+ years in senior management within a professional setting
University degree or equivalent experience, with PMP certification
Proficiency in ERP project management with small teams (2-5 resources)
Experience in change management at executive and end-user levels
Strong grasp of business processes, practices, and procedures
Ability to prioritize tasks effectively in a fast-paced environment
Proven ability to deliver projects that exceed client expectations
Experience with Microsoft Dynamics GP or Dynamics 365 Business Central (desired)
Background in business analysis, process reengineering, and workflow design (desired)
Knowledge of training methods for technology-based projects (desired)
Finance expertise, such as controller or accounting experience (desired)
Additional professional certifications (CA, MBA, etc.) (desired)
Must have a reliable vehicle as some travel will be required
Must be legally entitled to work in Canada
Will be asked to complete a Predictive Index survey as part of the application process