Endeavor

V/VIP Manager – FIFA World Cup 2026

Endeavor

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $2,200 - $2,400 per week

About the role

  • Assist with leading the on-site execution of the V/VIP lounge guest experience, including branding, entertainment, staffing, and décor from set up to break down.
  • Ensure the delivery of exceptional, world-class hospitality service to all guests.
  • Monitor hospitality suppliers to ensure quality, budget compliance, and risk management.
  • Address and escalate queries related to stadium infrastructure and technical aspects of guest areas.
  • Work with catering teams and FIFA to manage VIK sponsor needs and ensure implementation aligns with agreed plans.
  • Participate in planning meetings, provide updates, and prepare documents to support guest experience initiatives.
  • Fill in the required reports and escalate necessary issues to the central team.
  • Report to your specific Venue Manager and Sr. Director for your day-to-day tasks.
  • Join weekly calls with FIFA Guest Ops teams.
  • Understand how to read and utilize diagrams
  • Manage event timelines and contact lists.
  • Liaise with venue and operations managers to facilitate logistics such as load-in & load-out scheduling.
  • Assist with creating production schedules.
  • Ensure successful knowledge sharing and post-event debriefing for Guest Operations and On Location.
  • File Storage
  • Expense Reports
  • Take meeting notes
  • Other Duties & Responsibilities

Requirements

  • Any combination of training, education, and experience equivalent to graduation from an accredited college or university with a bachelor’s degree in Sports/Hospitality Management, Business Management, or a related field.
  • Minimum 5 years’ experience in the hospitality and/or sports industry preferably including admin responsibilities, on-site event experience, event production, working on large-scale budgets, working with medium to large teams.
  • Extensive knowledge of stadium operations, guest services, hospitality, and large-scale event delivery
  • Proven experience managing end-to-end VVIP/VIP hospitality programs at major sporting or international events
  • Highly organized and process-oriented
  • Attention to detail, carefully following instructions and checking work for accuracy
  • Ability to multi-task and remain calm in high-pressure situations
  • Strong communication, interpersonal, negotiation and conflict resolution skills
  • Good timekeeping and work ethic that is characterized by commitment, motivation, and energy
  • Knowledge of SharePoint | Smartsheets | Microsoft Teams | Zoom
  • Prior experience with large-scale sporting events a plus
  • Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary
  • Fluent in English. Spanish and/or French proficiency is a plus.
Benefits
  • Health care
  • Retirement
  • Vacation and other paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event productionbudget managementguest serviceshospitality managementVVIP hospitality programsstadium operationsreportinglogistics managementevent timeline managementdocument preparation
Soft Skills
organizational skillsattention to detailmulti-taskingcommunication skillsinterpersonal skillsnegotiation skillsconflict resolutiontime managementwork ethicflexibility
Certifications
bachelor’s degree in Sports Managementbachelor’s degree in Hospitality Managementbachelor’s degree in Business Management