Encorp Pacific (Canada) - Return-It

Associate

• Assist customers and process beverage container returns
• Support daily operations of the Return-It collection facility
• Inspect containers for compliance with recycling program guidelines and deposit-refund eligibility
• Process returns through RVMs and automated equipment
• Handle cash and operate customer deposit-return transactions using Encorp’s proprietary point-of-return system
• Complete accurate daily cash reconciliation
• Prepare and submit end-of-day financial reports to the Finance team
• Monitor beverage-container collection levels and back-of-house storage capacity
• Coordinate inventory levels and shipments with Encorp transporters
• Identify and mitigate workplace hazards and follow health and safety procedures
• Follow company policies and procedures and suggest process improvements
• Provide customer service and information about the deposit-return process
• Address customer inquiries, concerns, and feedback
• Explain the environmental benefits of recycling and the deposit-return system
• Operate and maintain RVMs and automated sorting equipment
• Follow regular and preventative maintenance procedures
• Coordinate with technical support to resolve equipment issues and escalate to a manager as needed
• Use pallet jacks or other equipment to move materials to storage and prepare them for transporter collection