Encompass Technologies

Senior Managing Consultant

Encompass Technologies

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $130,000 - $180,000 per year

Job Level

Senior

About the role

  • Employees in this role are responsible for maintaining expectations and ensuring delivery alignment with customers to drive the successful achievement of customer outcomes using Encompass solutions and services.
  • The Managing Consultant facilitates the customer relationship early in their customer journey and oversees the overall execution of a defined customer value roadmap by managing Encompass resources.
  • They drive one-time delivery of engagements while maintaining revenue, delivery budget targets, and utilization targets.
  • They coach and guide customer stakeholders, sponsors, and project teams.
  • As individual contributors, they collaborate with services leadership to continuously improve our delivery practices, tools and methodology.

Requirements

  • 8+ years experience as a project/program/engagement manager.
  • Bachelor’s or Master’s degree in Computer Science, Management Information Systems, Engineering, or Business (or related degree), or demonstrated relevant experience.
  • 2+ years Experience dealing with C-level or Executive stakeholders.
  • Experience in customer roles (beer, wine, spirits production or distribution).
  • Experience responding to a variety of customer situations and personalities.
  • Experience with business process analysis.
  • Experience in leading a team with no management responsibilities.
  • Has had project budget responsibilities.
  • Software implementation and process development experience.
  • Experience with contract negotiations.
  • Experience working remotely and on-site with customers to drive goals.
  • Services Pre-Sales experience, including scoping, estimating, and contracting.
  • Has worked through sales cycles and RFPs.
  • Ability to learn and apply industry knowledge and understanding (makers-to-market) of the business to drive revenue.
  • Demonstrated ability to stay up-to-date with technology changes or industry changes relative to ongoing product enhancements.
  • Ability to facilitate conversations between technical and non-technical people.
  • Ability to remain calm under pressure and show patience within a variety of customer situations.
Benefits
  • This role offers a competitive salary, bonus, and benefits.
  • A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location.
  • Final offer amounts may vary from the amounts listed above, based on the following considerations.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbusiness process analysissoftware implementationprocess developmentcontract negotiationsbudget managementcustomer relationship managementdelivery alignmentstakeholder engagementservices pre-sales
Soft Skills
coachingguidingcollaborationcommunicationproblem-solvingpatienceadaptabilitycalm under pressurefacilitationleadership