Encircle

Sales

• Lead and manage our AE and BDR teams (currently 8 and growing), providing coaching, support, and clear expectations
• Recruit and develop sales talent, focusing on consistency, accountability, and strong communication across the group
• Own new ARR business targets, forecasting, pipeline coverage, and share updates with leadership on performance, challenges, and opportunities
• Own our sales process from first contact to close, ensuring it’s effective, repeatable, and easy for the team to follow as we scale
• Responsible for GTM strategy including territory design and segmentation, pricing input, outbound and pipeline development strategy, enterprise accounts, and more
• Review pipeline health, understand key deal blockers, and work with the team to move opportunities forward
• Work with Marketing to align campaigns, improve lead quality, and strengthen the handoff between teams
• Partner with Product to bring back customer insights that support roadmap decisions
• Partner with Customer Success to drive fast time to value, referrals, and strengthen the handoff between teams
• Partner with GTM operations and business systems to create efficiencies and scale
• Support the team in building relationships with key accounts and identifying opportunities for larger or multi-location customers
• Assist with operations and enablement initiatives that lead to positive outcomes for the sales team
• Travel for customer visits, prospect meetings, sales events and industry trade shows is required (approx. once a month)

Director of Sales

Software Engineer

• Liaise with Customers and Internal Stakeholders to interpret, suggest improvements, convert and deploy existing Word/PDF or other document types into fillable PDF documents
• Prioritize and manage requests for digital documents that flow into the ticket tracking system
• Create tasks needed to schedule the building of the digital documents by reviewing, organizing and sizing the work effort
• Successfully build, test and deploy the digital forms to the customers account based on a weekly schedule of deliverables
• Make changes or improvements to existing digital documents as requested
• Seek clarification from a wide range of contributors including the Customer, Customer Success Manager, Sales, Customer Support and Product Management
• Identify recurring issues, recommend potential solutions and best practices for the future development of the Encircle Forms system
• Assist in writing training documentation for creating fillable and accessible forms/documents
• Meet competitive SLA’s for turnaround time

Forms Developer

Account Manager

• Oversee all assigned contract renewals to ensure timely and accurate execution
• Own contract processes including renewal management, quote creation, Salesforce opportunity records, forecasting outcomes and tracking signature progress
• Identify opportunities to expand Encircle’s footprint as part of the renewal process
• Identify opportunities to sell new products to current customers
• Leverage platform data to run campaigns to create new product pipeline or expansion revenue
• Work with the CSM team to identify at-risk accounts and put together strategies to secure renewals
• Establish and maintain effective, cooperative relationships with customers via phone and email, including objection-handling and problem-solving
• Deliver demonstrations of the Encircle platform to existing customers
• Partner with Revenue and GTM leadership on uncovering value, trends and opportunities
• Achieve quota targets

• Design, develop, and maintain mobile applications for iOS and Android platforms.
• Ensure the best possible user experience and performance of mobile applications.
• Collaborate with cross-functional teams, including product managers, designers, and backend developers, to define, design, and ship new features.
• Develop high-quality, scalable, and maintainable code using industry best practices.
• Conduct thorough testing and debugging of mobile applications to ensure optimal performance, usability, and reliability.
• Continuously optimize mobile applications for maximum speed, efficiency, and responsiveness.
• Integrate mobile applications with server-side APIs and collaborate with the backend development team.
• Work closely with the UI/UX team to ensure a seamless and visually appealing user interface.
• Participate in code reviews to maintain code quality and ensure adherence to coding standards.
• Troubleshoot and resolve issues reported by users and provide timely support.
• Report to the Software Development Manager.

Director of Sales

Forms Developer

Account Manager

Mobile Developer