Enbridge

Analyst, EC Tracking & Reporting

Enbridge

full-time

Posted on:

Location Type: Hybrid

Location: Chatham • Canada

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 CA$62,800 - CA$70,000 per year

About the role

  • Supporting the DSM Evaluation Process by validating customer participation, calculating m3 savings, and processing incentive payments.
  • Applying various resources to confirm equipment and customer eligibility, including manufacturer websites, Google, Google maps, and internal applications.
  • Processing DSM projects in CRM and preparing Accounts Payable batches by verifying vendor and customer information.
  • Managing the return cheque and replacement cheque process between Customers, Account Managers, and Accounts Payable.
  • Resolving inquiries and complaints from customers and service providers regarding outstanding claims.
  • Collaborating with internal and external partners to resolve issues, discrepancies, and reduce Do Not Qualify (DNQ) cases to improve shareholder incentives.
  • Improving the functionalities of the Tracking & Reporting system to assist internal users and support improvements and business requests.
  • Assisting in maintaining up-to-date Tracking & Reporting process documentation.

Requirements

  • Post secondary diploma/degree in Business, Marketing, Finance or related program with limited experience OR a combination of related certification and a minimum of two (2) years’ directly related experience
  • Proven experience in a coordination or administrative role, preferably within the energy sector
  • Strong analytical skills with the ability to process and interpret data accurately
  • Outstanding communication skills to effectively engage with internal and external collaborators
  • Proficiency in using CRM systems and other relevant software applications
  • Ability to manage multiple tasks and prioritize effectively to meet deadlines
  • A collaborative approach with a dedication to providing excellent customer service.
Benefits
  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability
  • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event
  • Valuable retirement savings plans, including a savings plan with company stock as an investment option
  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays
  • An Employee and Family Assistance Program
  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being
  • Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed workweek schedule, and have flexible start and end times. Role requirements determine your eligibility for each option.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data processinganalytical skillsproject coordinationcustomer eligibility validationincentive payment processingissue resolutiondocumentation maintenance
Soft Skills
communication skillscollaborationcustomer servicetask managementprioritization
Certifications
post secondary diplomadegree in Businessdegree in Marketingdegree in Finance