Franchise Success Manager – Chicago Area Preferred
WIN Home Inspection
Senior Regional Clinic Success Manager
Enara Health
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $115,000 per year
Job Level
Senior
About the role
- Drive strategic growth and operational excellence across assigned regional markets, taking ownership of partner relationship management and cross-departmental performance accountability
- Craft and execute regional growth strategies, identify expansion opportunities, and develop customized market approaches
- Conduct periodic onsite partner meetings to strengthen relationships, assess operational health, and align on growth initiatives
- Proactively identify new partnership opportunities through market analysis and strategic prospecting
- Lead partnership expansion initiatives including new service line introductions and market penetration strategies
- Own regional performance metrics (conversion rates, lead volume, member engagement, operational efficiency, revenue) and conduct monthly partner health assessments
- Drive cross-departmental accountability and lead strategic performance reviews with actionable insights and recommendations
- Manage and develop onsite agents, ensure consistent member experience, coordinate escalations, and implement operational best practices
- Serve as primary regional liaison, analyze market trends, deliver monthly reports, and facilitate feedback loops between partners and internal teams
- Lead strategic initiatives, coordinate with multiple departments, and champion partner advocacy within Enara
Requirements
- Strategic mindset with tactical execution capabilities - ability to develop comprehensive growth strategies while managing day-to-day operational excellence
- Exceptional relationship building skills - natural ability to connect with clinic owners and managers, building trust-based partnerships through authentic engagement
- Solutions-oriented approach - demonstrates calm, methodical problem-solving abilities with a focus on collaborative resolution rather than reactive responses
- Strong leadership and team management experience - proven ability to guide, develop, and motivate both internal teams and external partners
- Comfort with periodic onsite visits - willingness to travel as needed to build strong relationships with partners and assess operational health
- Cross-functional collaboration expertise - experience working effectively across multiple departments and stakeholder groups to achieve shared objectives
- Data-driven decision making - ability to analyze performance metrics, identify trends, and translate insights into actionable strategies
- Healthcare industry experience preferred - understanding of clinic operations, provider relationships, and member care dynamics
