Director, Client Success – Revenue Cycle
EnableComp
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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Job Level
Tech Stack
About the role
- Responsible for managing and growing client relationships through hands on partnership and collaboration with both EnableComp operations and sales leadership.
- Focus on delivering exceptional service, aligning client expectations with internal capabilities, and driving satisfaction and retention through consistent, proactive communication.
- Acts as an extension of the client, translating needs into actionable plans, resolving challenges, and identifying opportunities to enhance performance and expand market share through consistent service that exceeds client expectations.
Requirements
- Bachelor’s Degree in Business, Sales/Marketing or other related field of study
- Must have 7-10 years demonstrated experience in account management in the healthcare technology industry, specifically engaging hospital revenue cycle management.
- Equivalent combination of education and experience will be considered.
- Experience with claims billing and IT/EDI systems preferred.
- Experience with CRM software (e.g. Salesforce.com)
- Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
- Demonstrated experience managing stressful situations effectively through difficult conversations.
Benefits
- EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status.
- We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
- We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here.
- Participate in a culture centered around fostering the professional growth and development of our people.
- Enjoy working for a family oriented company.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementclaims billingIT systemsEDI systemsCRM softwareSalesforce.comcomputer proficiencyMS OfficeWordExcel
Soft Skills
client relationship managementcommunicationproblem-solvingstress managementcollaborationproactive serviceperformance enhancementcustomer satisfactionretention strategiesnegotiation
Certifications
Bachelor’s Degree