Software Engineer

• The Contractor shall provide expert engineering services to support the strategic planning, design, and definition of NATO SATCOM systems, ensuring alignment with operational requirements, interoperability standards, and emerging technologies within the Alliance’s communication and space domains.
• Conduct technical assessments of SATCOM networks, terminals, and anchoring systems across NATO strategic, operational, and tactical domains;
• Contribute to the development of future-oriented SATCOM system concepts, including Low Earth Orbit (LEO) integration, software-defined payloads, and multi-orbit architectures;
• Prepare technical briefings, reports, and data packages supporting NATO capability planning;
• Liaise with ACT, ACO, and NCIA technical authorities, providing engineering inputs and consolidated documentation.

SATCOM Engineering Support Services

Manager

• Develop and implement a comprehensive portfolio and program management framework for Information Communication Technology (ICT) systems, ensuring alignment with the organization's strategic objectives;
• Drive innovation within the portfolio and program management processes, identifying opportunities for process improvements, automation, and the adoption of emerging technologies;
• Champion change management initiatives, promoting a culture of adaptability and continuous improvement within the ICT systems department;
• Implement and execute Change Advisory Board processes as required;
• Define and prioritize projects within the portfolio, considering resource availability, dependencies, and business priorities;
• Lead the planning, execution, and monitoring of ICT programs and projects, ensuring adherence to budget, timelines, and quality standards;
• Monitor and report on key performance indicators (KPIs) providing insights and recommendations to improve portfolio project performance and delivery;
• Leading the Portfolio Manager function with special focus on technical aspects;
• Aligning the Portfolio projects and programmes to drive coherence across the NCI Agency through the identification of touchpoints between the programmatic and technical elements;
• Establish governance as necessary, hold governance Boards and keep governance minutes.
• Reporting on the status of the portfolio outputs and outcomes through dashboards;
• Collaborating with other organizational elements of the NCI Agency in the Portfolio management activities;
• Linking portfolio projects with technology and capability roadmaps and NATO and NCI Agency initiatives;
• Organizing and engage in technical discussions with sponsors, project managers and technical leads of the Portfolio projects, conduct assessments, and prepare briefs;
• Coordinate cross-functional teams and resources, ensuring collaboration and synergy across projects and programs;
• Utilizing agreed methods to track project performance, assess project health, and provide accurate forecasts on project cost and schedule variances;
• Identify and mitigate risks and issues, proactively addressing challenges to ensure project success, proactively engaging with stakeholders accordingly;
• Stay current with industry trends, emerging technologies, and project management methodologies, incorporating relevant advancements into project management practices;
• Contribute to the development of the NCI Agency Technology Strategy and Implementation plan;
• Preparing and delivering presentations for Senior Boards;
• Establish and maintain effective communication channels with stakeholders, providing regular project updates and ensuring expectations are managed effectively;
• Contribute to the NCI Agency business continuity strategy and align the IIT portfolio accordingly;
• Deputise for higher grade staff, if required;
• Perform other duties as may be required.
• Specific Working Conditions: Monthly travel to The Hague and Brussels.

Principal Portfolio Manager

Analyst

• Support the Service Line in redesigning the main SharePoint portal and harmonizing all subordinate SA and area pages.
• Map current sites and content, propose an improved information architecture and navigation, and agree this with the Service Line leadership.
• Engage each SA Head (or nominated focal point) through short structured sessions to capture requirements, define page structure, and validate final layouts.
• Implement modern SharePoint pages, libraries, lists, and navigation in line with agreed standards (naming conventions, permissions, templates, and views).
• Clean and migrate content from legacy pages/libraries to the new structure, removing duplicates and obsolete material in coordination with content owners.
• Define and document a light governance model (roles, responsibilities, review cycles, and change process) and provide brief training/hand‑over to SA content owners.
• Assists the team or manager in gathering and providing the information needed to support ongoing team processes.
• Helps to plan and prepare for meetings.
• Sets up and offers clear guidance on software, procedures, processes, tools and techniques for administration and workplace productivity.
• Liaises and coordinates activities across functions.
• Updates and maintains office policies and procedures.
• Providing information about the organisation's services, facilities, or procedures.
• Scheduling and confirming appointments, meetings, or reservations.
• Organizing, updating, and maintaining files, records, and basic databases or spreadsheets.
• Preparing and internally coordinating Statements of Work (SOW), for release to agency customers.
• Contributing as needed in project delivery: review project documents, site implementation, change management, risk & issue management etc.
• Preparing and maintaining project plans (including service now activities)
• Assisting in resource allocations
• Create, maintain and administer project plans, as needed, on behalf of Project Managers;
• Coordinate with Resource Managers in respect to availability of resources to undertake activities on projects;
• Monitoring project performance, and approving time from resources;
• Maintain project portals and document libraries;
• Report on project status;
• Performs other duties as may be required.

EMW

SATCOM Engineering Support Services

Principal Portfolio Manager

Principal Assistant – SharePoint Analyst, Designer