Junior Salesforce Administrator
Emtrain
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Job Level
About the role
- Manage all aspects of user and license administration, including setup, deactivation, roles, profiles, and permission sets
- Provide timely triage and resolution for user support tickets and technical inquiries
- Build and maintain custom reports and dashboards to provide actionable insights for sales and marketing teams
- Document system processes, custom configurations, and standard operating procedures to maintain an internal knowledge base
- Execute Salesforce configuration changes such as custom fields, objects, lightning pages, and flow automation
- Conduct user training sessions and develop supporting materials to improve platform competency
- Gather and document requirements from stakeholders to translate business needs into technical solutions
- Monitor user adoption rates and gather feedback to identify areas for system improvement
- Assist with regular data hygiene tasks, including deduplication and mass updates using Data Loader
- Assist with testing and QA in sandbox environments to ensure successful deployments
Requirements
- Salesforce product knowledge and at least 6 months of hands-on administration experience
- Active Trailhead profile showing completed modules or superbadges
- Strong organizational skills and the ability to manage multiple support requests simultaneously
- Proactive approach to platform maintenance and identifying potential system enhancements
- Commitment to implementing best practice solutions and maintaining system scalability
- Strong communication skills and the ability to interact effectively with stakeholders at all levels
- Capability to translate business processes into logical technical workflows
- Foundational understanding of Salesforce security models, including sharing rules and organizational wide defaults
- Experience with core Salesforce configuration tools such as Flow, record types, and page layouts
- Ability to be responsive and helpful when addressing internal user questions
- Authorization to work in the US without current or future sponsorship requirements
Benefits
- Stock Options
- Flexible PTO
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce administrationSalesforce configurationcustom fieldsobjectslightning pagesflow automationData LoadertestingQAdata hygiene
Soft skills
organizational skillsproactive approachcommunication skillsability to manage multiple requestsstakeholder interactiontranslating business processesresponsivenesshelpfulness