EMS Healthcare

Administration

• Provide high-quality comprehensive administrative and operational support to the Clinical Operations team.
• Support Head of Clinical Operations, Head Office staff and those working within the EMS Community Research Units.
• Maintain study filing systems (electronic and paper) and prepare routine study documentation.
• Upload, scan, index and quality-check documents within trial platforms and shared systems.
• Maintain trackers, logs (e.g., training logs, delegation logs, document receipt logs, sample trackers, site trackers).
• Support document reconciliation and completeness checks.
• Work closely with Clinical Trial Coordinators and other teams to help set-up studies and coordinate trial activities.
• Act as a central administrative contact for non-clinical site queries.
• Assist in preparing study materials and supplies for study visits.
• Support accurate data entry into administrative dashboards and study trackers.
• Conduct basic internal file quality checks and flag discrepancies.

Clinical Trial Administrator

Recruitment

• Support recruitment for clinical roles including but not limited to Research Nurses, Healthcare Assistants, and mobile Research unit staff
• Conduct initial candidate screening and telephone interviews
• Coordinate interview scheduling and manage candidate communications throughout the recruitment process
• Maintain accurate recruitment trackers and pipelines aligned to project mobilisation plans
• Track staffing requirements against live and upcoming projects
• Coordinate end-to-end onboarding for new clinical starters
• Liaise with HR to ensure employment checks, contracts, and compliance requirements are completed
• Ensure onboarding documentation and records are complete and maintained accurately
• Act as a point of contact for new starters during the onboarding process
• Coordinate mandatory and role-specific training for clinical staff (e.g. GCP, project-specific training, mobile unit inductions)
• Maintain training records and monitor training completion across the clinical workforce
• Liaise with Clinical Operations and senior clinical staff to organise and schedule training sessions
• Support training logistics including session coordination, materials, attendance tracking, and follow-up
• Respond to training-related queries from clinical staff
• Support deployment planning to ensure appropriately trained clinicians are available for projects
• Maintain a “ready-to-deploy” pool of trained and onboarded clinical staff
• Provide regular updates to the Director of Staffing and Clinical Operations on recruitment, onboarding, and training activity
• Support Clinical Operations with staffing cover during periods of increased demand or recruitment pressure
• Contribute to continuous improvement of recruitment, onboarding, and training coordination processes
• Support the development and maintenance of standardised workflows, trackers, and documentation

Clinical Trial Administrator

Clinical Staffing and Training Coordinator