Empower

VP Advisor, Channel Relationships & Strategy

Empower

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $166,900 - $242,050 per year

Job Level

Lead

About the role

  • Define and own Empower’s enterprise advisor channel strategy, including firm segmentation, tiering, coverage, and engagement models aligned to growth and profitability goals
  • Establish governance for advisor firm ownership, escalation paths, and decision rights across advisor tiers
  • Design and evolve advisor loyalty programs, including objectives, eligibility, service models, benefits, and success metrics such as engagement, retention, platform utilization, product adoption, and NPS
  • Build scalable advisor engagement frameworks and standardized tools in partnership with Sales to align loyalty programs with commercial priorities
  • Oversee advisor and intermediary data quality, systems governance, and internal controls to support accurate segmentation, reporting, compensation, and relationship management
  • Partner with Technology, Data, Compliance, Risk, Operations, and Audit to ensure advisor systems meet regulatory and operational standards and address systemic data issues
  • Guide and develop advisor channel relationship leaders, loyalty program teams, and senior data governance professionals with clear expectations and performance metrics
  • Establish enterprise standards and playbooks for advisor engagement, service delivery, loyalty execution, and data governance aligned to channel strategy
  • Own advisor channel and loyalty program performance outcomes, including growth, retention, satisfaction, profitability, and ROI reporting supported by governed, auditable data
  • Serve as the senior advisor channel voice to executive leadership, act as the escalation point for critical advisor or data issues, and represent Empower with advisor firm leadership and industry forums

Requirements

  • Bachelor’s degree or equivalent experience; advanced degree preferred
  • 12–15+ years of experience in retirement services, advisor distribution, financial services, or related field
  • FINRA Series 6 and 63 within established corporate guidelines and ability to meet fingerprinting requirements
  • Experience defining and executing enterprise advisor channel strategies and guiding senior leaders
  • Knowledge of defined contribution plans, advisor distribution models, and investment platforms
  • Experience overseeing advisor programs, service models, and data or systems governance frameworks
  • Ability to balance enterprise strategy, operational execution, and governance responsibilities
  • Willingness to travel approximately 30–40% to support advisor relationships and industry events
Benefits
  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
advisor channel strategydata governanceservice modelsloyalty programssegmentationreportingcompensationperformance metricsdefined contribution plansinvestment platforms
Soft Skills
leadershipcommunicationstrategic thinkingrelationship managementproblem-solvingcollaborationperformance managementdecision makingorganizational skillsadaptability
Certifications
Bachelor's degreeFINRA Series 6FINRA Series 63