Senior Manager – Advisory Services
Empower
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $84,000 - $108,000 per year
Job Level
About the role
- Lead Advisory Performance & Client Outcomes
- Directly lead a team of 12–15 licensed Financial Advisors delivering retirement-focused advice to participants through inbound client interactions
- Drive performance across key advisory metrics including planning conversations, client experience (NPS), productivity, and quality outcomes
- Ensure consistent delivery of high-quality, compliant, and client-centric advice that improves retirement readiness
- Establish a strong coaching culture focused on behavior change, skill development, and performance improvement
- Develop advisors’ financial planning knowledge and readiness for advancement into senior advisor, specialist, or leadership roles
- Act in a Series 24 supervisory role, including oversight of account opening for taxable accounts and brokerage IRAs
- Approval and supervision of fiduciary contracts and best-interest advice
- Monitor daily queue performance and allocate resources to maintain contractual service-level agreements (SLAs)
Requirements
- 5+ years of experience in the financial services or securities industry
- Active FINRA registrations: Series 7, 24, 63 and 65 required
- FINRA fingerprinting required
- Bachelor’s degree and/or equivalent professional experience
- Demonstrated ability to lead teams in a highly measured, performance-driven environment
- Strong coaching, feedback, and people leadership capabilities
- Comfort operating in a changing, growth-oriented organization
Benefits
- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%)
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial planningperformance metricsclient experiencecompliancefiduciary adviceaccount openingbrokerage IRAscoachingbehavior changeskill development
Soft skills
leadershipteam managementcoachingfeedbackperformance improvementadaptabilitycommunicationinterpersonal skillsproblem-solvingorganizational skills
Certifications
Series 7Series 24Series 63Series 65FINRA fingerprinting