Support GSA platform management services including operations, continuity services, and recovery services.
Install, configure, patch, and harden operating systems.
Administer BigFix and patch Windows OS throughout the environment.
Collaborate with other DIGIT teams to provide Windows Engineering support.
Monitor application performance and troubleshoot issues with production applications.
Requirements
Public Trust Clearance by start date.
ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
3+ years of experience using BigFix
SME in Windows Server OS
Previous experience supporting Windows servers in an enterprise environment.
Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
Benefits
Health Insurance
401(k) matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows Server OSBigFixoperating systems installationoperating systems configurationoperating systems patchingoperating systems hardeningapplication performance monitoringtroubleshootingWindows Engineering support
Soft skills
independent worklimited supervisionleadershiporal communicationwritten communicationeffective communication
Certifications
Public Trust ClearanceITILv4 Foundation Certification