Key Account Manager – French Speaker
Emma – The Sleep Company
full-time
Posted on:
Location Type: Hybrid
Location: Lisbon • Portugal
Visit company websiteExplore more
About the role
- Own and grow French Retail Key Accounts for Emma, acting as the main commercial contact.
- Build and maintain strong, long-term relationships with strategic partners.
- Develop and execute account plans to drive revenue, volume, and profitability.
- Own key accounts’ P&L, performance KPIs, and growth targets.
- Negotiate and renegotiate commercial terms, commissions, and campaign plans.
- Coordinate cross-functional teams to ensure smooth execution and on-time delivery.
- Track performance, lead business reviews, and resolve issues or escalations proactively.
Requirements
- You have a Bachelor's/Master’s Degree in Business Administration, Marketing or related field.
- You bring 4+ years of experience in Account Management, Customer Success or Sales environments.
- Experience in FMCG, Wholesale, and Retail companies is highly desirable.
- Strong commercial acumen across the entire sales cycle, from opportunity discovery to long-term account growth and retention.
- Solid experience building trusted client relationships and driving clear, tangible business results.
- Analytical and strategic mindset with a genuine interest in using data to identify opportunities and solve problems.
- Confident communicator, in English and French, with the ability to manage complex discussions and bring multiple stakeholders into alignment.
- Proactive, autonomous profile who performs well in fast-moving, scaling environments.
Benefits
- Private Health Insurance and 24 vacations days per year, with 1 extra day per year worked (until a limit of 29 days per year).
- 22 remote days per quarter policy, with offices in Parque das Nações, Lisbon.
- Work with and learn from experts in diverse fields.
- Get to know your team members at our exciting company events.
- Working from a pet-friendly office.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account ManagementCustomer SuccessSalesP&L ManagementPerformance KPIsCommercial NegotiationData AnalysisStrategic PlanningRevenue GrowthProfitability
Soft Skills
Relationship BuildingCommercial AcumenAnalytical MindsetStrategic ThinkingCommunicationProactivityAutonomyProblem SolvingStakeholder ManagementCollaboration
Certifications
Bachelor's DegreeMaster’s Degree