Emerson

Quality Manager

Emerson

full-time

Posted on:

Location Type: Hybrid

Location: Houston • Texas • United States

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About the role

  • Foster a proactive quality culture that aligns with Emerson’s quality and compliance standards by leading governance initiatives, promoting prevention-based practices, and reinforcing accountability across Engineered Solutions and Lifecycle Services teams
  • Lead and develop the Quality organization, including Quality Assurance and Quality Control functions, ensuring clear roles, strong capability development, and effective execution of quality processes across projects, service operations, and supplier ecosystems.
  • Own and maintain the Quality Management System (QMS) to ensure compliance with ISO standards and internal policies, while driving consistency in procedures, documentation, and audit readiness across North America operations.
  • Monitor and drive overall quality performance by tracking key metrics such as Cost of Quality, defect trends, customer quality performance, and corrective action effectiveness, using data-driven insights to identify systemic risks and improvement opportunities.
  • Serve as the senior escalation point for customer quality matters and critical project risks, partnering with commercial, operations, and project teams to ensure quality commitments are met and customer confidence is maintained.
  • Oversee supplier and partner quality governance, ensuring alignment with Emerson standards and driving continuous improvement initiatives across the supply chain to improve reliability and reduce operational risk.
  • Champion continuous improvement initiatives by leveraging Lean, Six Sigma, and Perfect Execution methodologies to reduce variability, improve process capability, and enhance overall service and project performance.
  • Collaborate closely with operations, engineering, supply chain, and commercial teams to ensure quality requirements are integrated into business processes and that quality considerations support growth, reliability, and customer success.

Requirements

  • Bachelor’s degree in engineering, Quality, or related technical discipline
  • Relevant years of professional experience leading quality or operational excellence functions within industrial, manufacturing, or project-based environments commensurate with the requirements and level of this role.
  • Demonstrated experience managing cross-functional teams in a matrixed organization
  • Strong knowledge of Quality Management Systems and ISO standards
  • Ability to travel domestically up to 25%; occasional international travel may be required
  • Legal authorization to work in the United States
Benefits
  • We provide a variety of medical insurance plans, with dental and vision coverage
  • Employee Assistance Program
  • 401(k)
  • Tuition reimbursement
  • Employee resource groups
  • Recognition
  • Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Quality Management System (QMS)ISO standardsLeanSix SigmaPerfect Executiondata-driven insightsCost of Qualitydefect trendscorrective action effectivenessquality processes
Soft Skills
leadershipcross-functional team managementcommunicationaccountabilitycollaborationproactive quality cultureproblem-solvingcustomer focuscontinuous improvementgovernance