Documentation Administrator
Emerson
full-time
Posted on:
Location Type: Hybrid
Location: Cluj-Napoca • Romania
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Tech Stack
About the role
- Manage all Sales Office documentation and ensure customer requirements are met accurately and on schedule.
- Act as the single point of contact (SPOC) for all documentation matters.
- Oversee the process from initiation through to closure and post-delivery.
- Ensure all requested documents are properly stored, easily accessible, and released appropriately.
- Review blueprints, drawings, and engineering files to support manufacturing and other departments.
- Develop and maintain Emerson documentation standards, including layout and content.
- Study drawings, specifications, and product samples to prepare user documentation such as how-to guides and instruction manuals.
- Create Documentation Dossiers per user requirements for MRO and service orders.
- Collect, organize, and perform quality control on electronic documentation from various sources.
- Produce and deliver approval and final documentation in required formats ensuring high presentation standards.
- Update ERP systems with documentation status and maintain alignment with business requirements.
- Collaborate closely with internal teams to align documentation with customer and factory orders.
- Act as escalation point for documentation execution issues and support dispute management with Order Management.
- Archive soft copies, review published materials for improvements, and continuously enhance knowledge of products and documentation tools.
Requirements
- University degree
- Strong verbal and written communication skills in English
- Good level of using Microsoft Office package
- Strong organizational skills and a continuous drive to expand knowledge and learn new concepts
- Quality/document control experience (preferred)
- Administration experience (preferred)
Benefits
- At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow.
- We foster an environment that encourages innovation, collaboration, and diverse perspectives.
- Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.
- Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
documentation managementquality controladministrationuser documentation preparationdocument storagedocument reviewblueprint analysisMRO documentationERP system updatesdocumentation standards development
Soft Skills
strong verbal communicationstrong written communicationorganizational skillscontinuous learningcollaborationproblem-solvingattention to detailcustomer focusescalation managementdispute management
Certifications
university degree